Triston Swindell
The Bronx,NY
Summary
College senior with a 3.6 GPA, offering a proven track record in diverse roles such as an admissions host, food associate, and porter. Demonstrates adaptability, strong organizational skills, and attention to detail. Excels in delivering exceptional customer service, ensuring high standards in fast-paced environments. Eager to contribute a unique blend of skills and passion for creating memorable experiences at the Disney College Program.
Overview
2
2
years of professional experience
Work History
Porter
Bowlero Corp
White Plains, NY
11.2023 - Current
- Efficiently addressed and resolved guest inquiries to uphold high standards of professional customer service.
- Collaborated with servers and runners in the setup of event tables and displays, contributing to the seamless execution of events.
- Swiftly and safely resolved issues and malfunctions, ensuring a seamless experience for guests during their play.
- Executed minor building maintenance tasks promptly to ensure a well-maintained environment.
- Demonstrated precision in performing tasks such as sweeping, mopping, and window cleaning.
- Maintained clear and consistent communication with coworkers and managers, providing timely updates on completed duties.
Food Service Associate
Play Land Park
Rye, NY
05.2023 - 09.2023
- Implemented SSA EXTRA Guest Service steps, ensuring exceptional experience for each guest and client.
- Supported restaurant prep for daily operations, including both front-of-house (FOH) and line preparation.
- Met daily standards for quick service, food service, safety and quality, availability, merchandising, and guest service.
- Maintained safety logs, actively monitoring food temperatures, rotation, and waste management.
- Executed daily prep and item lists with precision and attention to detail.
- Performed additional tasks as necessary, contributing to a clean, safe, and organized work environment.
- Presented a consistently clean and welcoming guest experience through meticulous adherence to sanitation requirements.
Admissions Host
Wild Life Conservation Society-Bronx Zoo
Bronx, NY
06.2022 - 08.2022
- Provided friendly and courteous customer service at events to enhance guest satisfaction.
- Maintained detailed records of daily transactions and ticket sales for reporting purposes.
- Actively promoted premium products, such as memberships, to enhance guest experience.
- Directed guests to designated parking areas, optimizing vehicle flow.
- Provided exceptional customer service by addressing inquiries and concerns.
- Collaborated with team members to resolve issues and maintain operational efficiency.
- Enforced Park protocols and procedures to ensure a secure and enjoyable environment.
- Trained new employees in admission processes and collaborated with staff for operational efficiency.
Education
Bachelor of Arts - PLAYWRITING AND SCREENWRITING
SUNY Purchase
Purchase, NY05.2024
Skills
- Fast Learner
- Attention to detail
- Problem solving
- Critical thinking
- Time management
- Collaboration
Timeline
Porter
Bowlero Corp
11.2023 - Current
Food Service Associate
Play Land Park
05.2023 - 09.2023
Admissions Host
Wild Life Conservation Society-Bronx Zoo
06.2022 - 08.2022
Bachelor of Arts - PLAYWRITING AND SCREENWRITING
SUNY Purchase
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