Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Regional Business Development Officer
Bank Of America Practice Solutions
09.2022 - Current
Conducted market research to identify new opportunities and market partners.
Continually maintained and improved company's reputation and positive image in markets served.
Developed internal team of sales professionals, offering mentoring and coaching to build knowledge and skills.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Relationship Account Manager
Bank Of America Practice Solutions
07.2021 - 09.2022
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Maintained holistic perspective of client relationships on day-to-day operational and strategic levels.
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Project Manager
Bank Of America Practice Solutions
02.2020 - 07.2021
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Provided detailed project status updates to customers and external team members.
Reviewed and paid project invoices to maintain budget and follow timeline.
Monitored project performance to identify areas of improvement and make adjustments.
Sales Manager
Macy's
05.2019 - 02.2020
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
District Executive
Boy Scouts Of America
08.2018 - 05.2019
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Recruited, interviewed and approved volunteers and implemented mentoring program to promote positive feedback and engagement.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Master of Science - Forensic Psychology
Tiffin University
Tiffin, OH
05.2021
Bachelor of Arts - Strategic Communications
Ohio State University
Columbus, Oh
05.2018
Skills
Tactical Planning
Corporate Communications
Microsoft Office
Flexible and Adaptable
Interpersonal Communication
Attention to Detail
Marketing Plan Development
Speech Writing and Messaging
Timeline
Regional Business Development Officer
Bank Of America Practice Solutions
09.2022 - Current
Relationship Account Manager
Bank Of America Practice Solutions
07.2021 - 09.2022
Project Manager
Bank Of America Practice Solutions
02.2020 - 07.2021
Sales Manager
Macy's
05.2019 - 02.2020
District Executive
Boy Scouts Of America
08.2018 - 05.2019
Master of Science - Forensic Psychology
Tiffin University
Bachelor of Arts - Strategic Communications
Ohio State University
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