Tristyn Herrera
Elko,Nevada
Summary
Customer-focused operations professional with 5+ years of experience delivering exceptional service across retail, warehouse, and hospitality environments. Known for building strong customer relationships, resolving issues efficiently, and supporting teams to ensure smooth day-to-day operations. Brings a positive, reliable presence to fast-paced settings while maintaining accuracy, safety, and high service standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Desert Design Carpet One
Elko, NV
04.2025 - 10.2025
- Managed daily warehouse operations to ensure efficient inventory management and order fulfillment.
- Coordinated shipments and deliveries, optimizing logistics for timely customer service.
- Utilized inventory management software to track stock levels and reduce discrepancies.
- Developed workflow processes that streamlined receiving, storing, and distributing products.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Warehouse Associate
Empire Cat
Elko, NV
07.2022 - 08.2024
- Operated forklifts and pallet jacks to efficiently move materials within warehouse.
- Conducted inventory checks to ensure accurate stock levels and prevent discrepancies.
- Collaborated with team members to streamline order fulfillment processes for improved efficiency.
- Maintained cleanliness and organization of work areas to adhere to safety standards.
- Assisted in training new associates on proper handling of equipment and safety protocols.
- Enhanced workflow by suggesting process improvements during team meetings, fostering a collaborative environment.
- Performed inventory control, such as counting, and stocking merchandise.
Assistant General Manager
UEC Theaters
Elko, NV
10.2019 - 03.2022
- Coordinated daily operations to enhance guest experiences and streamline service delivery.
- Developed staff training programs to improve team performance and operational efficiency.
- Implemented inventory management systems to optimize resource allocation and minimize waste.
- Analyzed customer feedback to identify trends and recommend actionable improvements.
- Oversaw scheduling and staffing to ensure optimal coverage during peak hours.
- Monitored compliance with safety regulations, ensuring a secure environment for guests and staff.
- Handled cash accurately and prepared deposits.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Implemented staff training programs that improved service quality and increased customer loyalty.
Education
Bachelor of Business - Business Administration
Great Basin College
Elko, NV06-2028
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Employee relations
- Food safety and sanitation
- Training and development background
- Employee scheduling
- Human resources
- Customer retention
- Training and development skill
- Scheduling
- Schedule management
- Hiring and onboarding
- Relationship building
- Training management
- Quality assurance
- Delegating work
- Staff scheduling
- Goal setting
Certification
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
Timeline
Warehouse Manager
Desert Design Carpet One
04.2025 - 10.2025
Warehouse Associate
Empire Cat
07.2022 - 08.2024
Assistant General Manager
UEC Theaters
10.2019 - 03.2022
Bachelor of Business - Business Administration
Great Basin College