Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Installation Technician
Router 12 Networks
12.2020 - 12.2023
Programmed using software in the field and in office
Drove & maintained a vehicle
Installed residential and commercial internet systems
Built fiber optic and wireless network infrastructure, troubleshooting those systems
Maintained climbing certification and climbed ladders & towers exceeding 100ft.
Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
Founding Member/Owner
Orien Consulting
01.2019 - 01.2020
Consulted clients on:
Horticultural practices specific to their application
Design of operations
Equipment operation/maintenance
Pest management
Quality control
Genetic selection & breeding practices
Propagation Lead
Native Roots
08.2016 - 02.2019
Managed employees in the propagation department
Oversaw and coordinated the production of 1000+ cuttings per day
Maintained a clean environment
Preserved the quality of the genetic pool by identifying and culling plants with bad characteristics
Experimented with new phenotypes and procedures.
Developed and executed strategic plans for process improvement, driving operational excellence across the organization.
Championed a culture of continuous improvement by fostering employee engagement and promoting best practices consistently.
Conducted soil testing to determine appropriate nutrient levels for optimal plant growth.
Retail Sales Associate
Back To The Garden
01.2016 - 08.2016
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Used POS system to process sales, returns, online orders, and gift card activations.
Managed cash register after end of shift to balance and record accurate transactions.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Customer Service Associate (Nights)
Kum & Go
05.2015 - 01.2016
Responsibilities included serving customers quickly and pleasantly, general cleaning, keeping the store safe & secure during nights, counting money, and bookkeeping.
Education
Horticulture/Genetics -
Iowa State University
Ames, IA
Received Diploma -
Mason City High School
Mason City, IA
01.2013
Skills
Equipment Installation
Power Tools Operation
Worksite safety
Customer Service
Troubleshooting skills
Job Planning
Staff Management
Computer Skills
Decision-Making
Professional and Courteous
Good Judgment
Team Leadership
Verbal and written communication
Complex Problem-Solving
Why Im A Great Fit
My work history is rich with customer service, technology, compliance, and trials of tolerance that involved employees and customers. Through this I gained the ability to resolve and moderate difficult situations, and maintain a safe/compliant work environment. I believe I'm ready for a career change, and would love an opportunity to become a valued member of your team.
Core Attributes
Organized, efficient
Great at fast-paced working
Personable and easy to get along with
Experience in dealing with difficult situations
Punctual and dedicated
Fast/effective learner
Highly motivated and driven for success
Motto
Leavenostoneunturned,andnogoalunfulfilled.
Additional Qualifications
Google Admin
Quickbooks Admin
References
Ea Domke, (605)-202-1227, Kum & Go
Michael McAnlis, (440)-781-0365, Native Roots
Michael Bayo, (303)-877-3534, Native Roots
Nick Brubaker, (251)-599-1777, Canna Bros
Timeline
Installation Technician
Router 12 Networks
12.2020 - 12.2023
Founding Member/Owner
Orien Consulting
01.2019 - 01.2020
Propagation Lead
Native Roots
08.2016 - 02.2019
Retail Sales Associate
Back To The Garden
01.2016 - 08.2016
Customer Service Associate (Nights)
Kum & Go
05.2015 - 01.2016
Horticulture/Genetics -
Iowa State University
Received Diploma -
Mason City High School
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