Tristyn Mack
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Autozone
Part Sales Manager
1631 Farm To Market 1960 Rd W Houston Tx 77090
12.2019 - 11.2022
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
- Interacted with customers and clients to identify business needs and requirements.
- Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
Advance Auto
Sales Manager Association
17567 Imperial Valley Dr Houston, Tx 77060
11.2015 - 06.2018
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Warehouse Stocker
Krogers Grocery Store
12434 Tx-249 Houston, Tx 77086
04.2009 - 09.2015
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Checked packages and merchandise for damage and notified vendors.
- Wrapped pallets in shrink wrap prior to loading.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Education
High School Diploma -
Andy Dekaney High School
Houston, TX05.2010
Timeline
Autozone
Part Sales Manager
12.2019 - 11.2022
Advance Auto
Sales Manager Association
11.2015 - 06.2018
Warehouse Stocker
Krogers Grocery Store
04.2009 - 09.2015
High School Diploma -
Andy Dekaney High School
Skills
- Customer Service
- Time Management
- Team Leadership
- Scheduling and Coordinating
- Training and Development
- Public Speaking
- Work Planning and Prioritization
- Employee Scheduling