Tristyn Mack
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Autozone
Part Sales Manager
2019.12 - 2022.11
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
- Interacted with customers and clients to identify business needs and requirements.
- Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
Advance Auto
Sales Manager Association
2015.11 - 2018.06
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Warehouse Stocker
Krogers Grocery Store
2009.04 - 2015.09
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Checked packages and merchandise for damage and notified vendors.
- Wrapped pallets in shrink wrap prior to loading.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Education
High School Diploma -
Andy Dekaney High School
Houston, TX05.2010
Timeline
Autozone
Part Sales Manager
2019.12 - 2022.11
Advance Auto
Sales Manager Association
2015.11 - 2018.06
Warehouse Stocker
Krogers Grocery Store
2009.04 - 2015.09
High School Diploma -
Andy Dekaney High School
Skills
- Customer Service
- Time Management
- Team Leadership
- Scheduling and Coordinating
- Training and Development
- Public Speaking
- Work Planning and Prioritization
- Employee Scheduling
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