Tristyn Osborne
San Diego,CA
Summary
Dynamic leader with proven success at Benefit Cosmetics, adept in driving sales through innovative merchandising and team leadership. Excelled in creating engaging customer experiences and fostering a culture of continuous improvement. Skilled in inventory management and staff development, achieving notable performance targets and brand awareness.
Overview
4
4
years of professional experience
Work History
Boutique Manager
Benefit Cosmetics Boutique & Brow Bar
02.2024 - Current
- Increased sales through effective visual merchandising and creative window displays.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Coordinated special events to promote the boutique''s brand, driving foot traffic and generating media coverage.
- Analyzed sales reports to identify best-selling items and adjust buying decisions accordingly.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Trained staff in sales techniques, resulting in improved team performance and increased individual targets.
- Assisted in the recruitment process of new staff members, contributing valuable insights on candidate fit within the team dynamic.
Assistant Boutique Manager
Benefit Cosmetics Boutique & Brow Bar
08.2021 - 02.2024
- Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
- Implemented loss prevention measures to reduce shrinkage rates and protect store assets.
- Trained new team members in store policies, procedures, and excellent customer service standards.
- Contributed to a positive workplace culture by promoting teamwork, open communication, and continuous learning opportunities for staff members.
- Participated in community outreach initiatives that highlighted the boutique''s commitment towards social responsibility.
- Assisted in planning and executing successful promotional events to boost brand awareness and sales.
- Resolved customer issues promptly, maintaining high levels of satisfaction and trust.
- Successfully achieved performance targets set by the Boutique Manager across key metrics like revenue generation or inventory turnover ratios.
Salon Manager
Salon 650
10.2020 - 08.2021
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Maintained general appointment calendar and set shift schedules.
- Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
Education
Associate of Applied Business - Business Administration
San Diego City College
San Diego, CA05.2025
Certificate - Master Aesthetician
Santa Barbara City College
Santa Barbara, CA06.2020
Skills
- Customer Service
- Store operations
- Retail Sales
- Brand Awareness
- Business Development
- Team Leadership
- Teamwork and Collaboration
- Relationship Building
- Staff training/development
- Inventory Tracking and Management
- Goal Setting
- Performance Evaluation and Monitoring
Timeline
Boutique Manager
Benefit Cosmetics Boutique & Brow Bar
02.2024 - Current
Assistant Boutique Manager
Benefit Cosmetics Boutique & Brow Bar
08.2021 - 02.2024
Salon Manager
Salon 650
10.2020 - 08.2021
Associate of Applied Business - Business Administration
San Diego City College
Certificate - Master Aesthetician
Santa Barbara City College
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