Tristyn Valencia
Pueblo,CO
Summary
Dedicated correctional professional with expertise in conflict resolution, emergency response, and facility security. Proven ability to manage high-risk situations and implement effective safety protocols.
Detail-oriented correctional professional with strong skills in de-escalation techniques, crisis management, and relationship building. Successfully trained new staff on safety protocols and emergency response, contributing to a safer environment for both inmates and staff. Known for being strong-willed and dependable, able to de-escalate and reason with all populations including staff. Correctional professional that will notice small changes in the environment and intervene when needed. Known for being to adapt and overcome and endure the weight given.
Overview
5
5
years of professional experience
Work History
Correctional Officer
Department of Corrections
Cañon City, CO
06.2022 - Current
- Enforced compliance with institutional policies and regulations to maintain safety and security.
- Conducted regular inspections of facilities and inmate housing areas to identify potential risks.
- Monitored inmate behavior, intervening in conflicts to de-escalate situations effectively.
- Documented incidents and prepared reports for administrative review, ensuring accuracy and thoroughness.
- Trained new staff on procedures, safety protocols, and emergency response techniques to improve team performance.
- Implemented conflict resolution strategies that contributed to a safer environment for staff and inmates alike.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Completed intake paperwork and searches.
- Assisted with Intake procedures such as SAV
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Booked new inmates into facility and processed inmates for release.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Built solid and professional relationships with staff and residents to keep institution safe and secure.
Car Wash Attendant
Cyclone Express Car Wash
Pueblo, CO
01.2021 - 04.2022
- Operated car wash equipment to ensure high-quality service and customer satisfaction.
- Maintained cleanliness of work area, adhering to safety and sanitation standards.
- Assisted customers with vehicle entry and exit, providing clear instructions for services.
- Monitored wash cycles to guarantee timely service delivery while managing workflow efficiency.
- Trained new staff on equipment usage, safety protocols, and customer interaction techniques.
- Collaborated with team members to optimize daily operations and enhance overall performance.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Recognized for punctuality and reliability, consistently arriving prepared for scheduled shifts even during peak business hours.
- Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.
- Managed inventory levels for car wash supplies, ensuring adequate stock at all times.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Handled cash transactions efficiently, balancing daily receipts accurately at the end of each shift.
- Collaborated with team members to meet daily targets and uphold quality standards.
- Ensured safety protocols were followed, reducing risk of accidents on premises.
- Implemented eco-friendly washing techniques, contributing to environmental sustainability.
Education
Associate of Science - Criminal Justice
Pueblo Community College
Pueblo, CO05-2020
High School Diploma -
Pueblo West High School
Pueblo, CO06-2019
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Restraint techniques
- Self-defense tactics
- Trained in defensive tactics
- Stress tolerance
- Relationship building and management
- Report Writing
- Crisis management
- Facility security
- CCTV monitoring
- Booking procedures
- Mentorship
- Staff management
- Search procedures
- Evidence preservation
- File and record maintenance
- Inmate behavior modification tactics
- Radio communication
- First aid and CPR certified
- Ethical standards of conduct
- Organizational skills
- Decision-making
- Firearms certifications
- Safety and security
- Written communication
- Incident reporting
- Multitasking
- Conflict resolution
- Time management
- Task prioritization
- Interpersonal communication
Timeline
Correctional Officer
Department of Corrections
06.2022 - Current
Car Wash Attendant
Cyclone Express Car Wash
01.2021 - 04.2022
Associate of Science - Criminal Justice
Pueblo Community College
High School Diploma -
Pueblo West High School