POS systems
Trizah Nduta Ngaruro.
Sales Associate
Doha
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
10
10
years of professional experience
13
13
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Cashier/Finance Assistant
Qatar Airways Finance Department
Doha
08.2022 - Current
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Evaluated office processes, making suggestions to improve efficiency.
- Input financial data and produced reports using Oracle Software.
- Stayed on top of applicable Qatar government requirements to minimize legal and financial risks.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Observed strict confidentiality rules to maintain data integrity and protect clients.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Sales Cashier
The Bakers
Doha
11.2021 - 07.2022
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Mentored new team members on sales software system operation.
- Maintained excellent attendance record, consistently arriving to work on time.
Sales Assistant
Remote Project Services Group.
Basr
06.2019 - 06.2021
- Prepare average of 30 purchase orders weekly to order food stock supplies & office supplies
- Fielded customer questions to share information about products, availability and pricing.
- Prepared PowerPoint presentations and Word documents for room sales presentations.
- Established rapport with customers using active listening and interpersonal skills.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
Inside Sales Representative
Prime Support Group
Basr
06.2015 - 06.2019
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Answered average of 20 customers' questions daily regarding products, prices and availability.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Reservation Sales Agent
Royal Qatar Hotel
Doha
02.2012 - 05.2015
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Arranged for group hotel bookings in collaboration with sales department for weddings and special events.
- Provided customers with information about availability and pricing.
- Worked closely with front desk to achieve 100% occupancy of property.
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
Education
Certification in Business Administration - Selling Skills And Sales Operations
ST. PAUL COLLEGE
Nairobi 01.2011 - 06.2011
Kenya Certificate of Secondary Education -
Alpha High School
Thika 01.2005 - 01.2009
Kenya Certificate of Primary Education -
KIMUCHU PRIMARY SCHOOL
Thika 01.1995 - 01.2004
Skills
Communication Skillsundefined
Software
Online Delivery System
Oracle Accounting System
Online Reservation Systems
E commerce Websites
Certification
Customer Service
Timeline
Customer Service
11-2022
Cash Handling
10-2022
Computer Packages
10-2022
Cashier/Finance Assistant
Qatar Airways Finance Department
08.2022 - Current
Sales Cashier
The Bakers
11.2021 - 07.2022
Sales Assistant
Remote Project Services Group.
06.2019 - 06.2021
Inside Sales Representative
Prime Support Group
06.2015 - 06.2019
Reservation Sales Agent
Royal Qatar Hotel
02.2012 - 05.2015
Certification in Business Administration - Selling Skills And Sales Operations
ST. PAUL COLLEGE
01.2011 - 06.2011
Kenya Certificate of Secondary Education -
Alpha High School
01.2005 - 01.2009
Kenya Certificate of Primary Education -
KIMUCHU PRIMARY SCHOOL
01.1995 - 01.2004
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