Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
SalesAssociate

Trizah Nduta Ngaruro.

Sales Associate
Doha

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

10
10
years of professional experience
13
13
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

Cashier/Finance Assistant

Qatar Airways Finance Department
Doha
08.2022 - Current
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Applied mathematical abilities to calculate and check figures in accounting systems.
  • Evaluated office processes, making suggestions to improve efficiency.
  • Input financial data and produced reports using Oracle Software.
  • Stayed on top of applicable Qatar government requirements to minimize legal and financial risks.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Observed strict confidentiality rules to maintain data integrity and protect clients.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Sales Cashier

The Bakers
Doha
11.2021 - 07.2022
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Mentored new team members on sales software system operation.
  • Maintained excellent attendance record, consistently arriving to work on time.

Sales Assistant

Remote Project Services Group.
Basr
06.2019 - 06.2021
  • Prepare average of 30 purchase orders weekly to order food stock supplies & office supplies
  • Fielded customer questions to share information about products, availability and pricing.
  • Prepared PowerPoint presentations and Word documents for room sales presentations.
  • Established rapport with customers using active listening and interpersonal skills.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.

Inside Sales Representative

Prime Support Group
Basr
06.2015 - 06.2019
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Answered average of 20 customers' questions daily regarding products, prices and availability.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Reservation Sales Agent

Royal Qatar Hotel
Doha
02.2012 - 05.2015
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Arranged for group hotel bookings in collaboration with sales department for weddings and special events.
  • Provided customers with information about availability and pricing.
  • Worked closely with front desk to achieve 100% occupancy of property.
  • Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.

Education

Certification in Business Administration - Selling Skills And Sales Operations

ST. PAUL COLLEGE
Nairobi
01.2011 - 06.2011

Kenya Certificate of Secondary Education -

Alpha High School
Thika
01.2005 - 01.2009

Kenya Certificate of Primary Education -

KIMUCHU PRIMARY SCHOOL
Thika
01.1995 - 01.2004

Skills

Communication Skillsundefined

Software

POS systems

Online Delivery System

Oracle Accounting System

Online Reservation Systems

E commerce Websites

Certification

Customer Service

Timeline

Customer Service

11-2022

Cash Handling

10-2022

Computer Packages

10-2022

Cashier/Finance Assistant

Qatar Airways Finance Department
08.2022 - Current

Sales Cashier

The Bakers
11.2021 - 07.2022

Sales Assistant

Remote Project Services Group.
06.2019 - 06.2021

Inside Sales Representative

Prime Support Group
06.2015 - 06.2019

Reservation Sales Agent

Royal Qatar Hotel
02.2012 - 05.2015

Certification in Business Administration - Selling Skills And Sales Operations

ST. PAUL COLLEGE
01.2011 - 06.2011

Kenya Certificate of Secondary Education -

Alpha High School
01.2005 - 01.2009

Kenya Certificate of Primary Education -

KIMUCHU PRIMARY SCHOOL
01.1995 - 01.2004
Trizah Nduta Ngaruro.Sales Associate