POS systems
Trizah Nduta Ngaruro.
Sales Associate
Doha
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
10
10
years of professional experience
13
13
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Cashier/Finance Assistant
Qatar Airways Finance Department
Doha
08.2022 - Current
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Evaluated office processes, making suggestions to improve efficiency.
- Input financial data and produced reports using Oracle Software.
- Stayed on top of applicable Qatar government requirements to minimize legal and financial risks.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Observed strict confidentiality rules to maintain data integrity and protect clients.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Sales Cashier
The Bakers
Doha
11.2021 - 07.2022
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Mentored new team members on sales software system operation.
- Maintained excellent attendance record, consistently arriving to work on time.
Sales Assistant
Remote Project Services Group.
Basr
06.2019 - 06.2021
- Prepare average of 30 purchase orders weekly to order food stock supplies & office supplies
- Fielded customer questions to share information about products, availability and pricing.
- Prepared PowerPoint presentations and Word documents for room sales presentations.
- Established rapport with customers using active listening and interpersonal skills.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
Inside Sales Representative
Prime Support Group
Basr
06.2015 - 06.2019
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Answered average of 20 customers' questions daily regarding products, prices and availability.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Reservation Sales Agent
Royal Qatar Hotel
Doha
02.2012 - 05.2015
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Arranged for group hotel bookings in collaboration with sales department for weddings and special events.
- Provided customers with information about availability and pricing.
- Worked closely with front desk to achieve 100% occupancy of property.
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
Education
Certification in Business Administration - Selling Skills And Sales Operations
ST. PAUL COLLEGE
Nairobi 01.2011 - 06.2011
Kenya Certificate of Secondary Education -
Alpha High School
Thika 01.2005 - 01.2009
Kenya Certificate of Primary Education -
KIMUCHU PRIMARY SCHOOL
Thika 01.1995 - 01.2004
Skills
Communication Skills
Sales expertise
Store opening and closing
Product promotions
Point of sale operation
Cash Handling
MS Office
Interpersonal Communication
Clerical Support
Software
Online Delivery System
Oracle Accounting System
Online Reservation Systems
E commerce Websites
Certification
Customer Service
Timeline
Customer Service
11-2022
Cash Handling
10-2022
Computer Packages
10-2022
Cashier/Finance Assistant
Qatar Airways Finance Department
08.2022 - Current
Sales Cashier
The Bakers
11.2021 - 07.2022
Sales Assistant
Remote Project Services Group.
06.2019 - 06.2021
Inside Sales Representative
Prime Support Group
06.2015 - 06.2019
Reservation Sales Agent
Royal Qatar Hotel
02.2012 - 05.2015
Certification in Business Administration - Selling Skills And Sales Operations
ST. PAUL COLLEGE
01.2011 - 06.2011
Kenya Certificate of Secondary Education -
Alpha High School
01.2005 - 01.2009
Kenya Certificate of Primary Education -
KIMUCHU PRIMARY SCHOOL
01.1995 - 01.2004