Troi Miller
Grayson,GA
Summary
Disciplined, results-oriented, extensive experience in leadership and operational management. Proven expertise, responsible for maintenance, inspection, and deployment of advanced aviation weapon systems. Developed practical experience in financial advising, skills in client relations, investment strategies, and personalized financial planning. Adept leading diverse teams under high-pressure environments, fostering collaboration, and ensuring mission success. Exceptional problem-solving abilities, technical proficiency, and a commitment to excellence. Military leadership experience and financial expertise drive organizational growth and operational efficiency.
Overview
10
10
years of professional experience
Work History
Aviation Ordnance Technician
United States Marine Corps
01.2021 - Current
- Sustained accurate records of all explosive materials, ensuring proper accounting and compliance with regulations.
- Serviced aircraft guns and rockets and assembled and tested air-launched guided missiles.
- Regulated operations for aviation ordnance shops, armories and storage facilities.
- Received, inspected, packaged, stored, handled and processed weapon shipments.
- Improved aircraft readiness by conducting thorough inspections and maintenance of aviation ordnance systems.
- Worked closely with crew members in intense, quickly changing and dangerous environments.
- Maintained high levels of readiness by participating in regular training exercises simulating real-world combat scenarios involving aviation ordnance usage.
- Expedited mission preparation by assisting in the timely requisition, receipt, and issue of aviation ordnance materials.
- Maximized aircraft availability through proficient troubleshooting and repair of complex weapon systems malfunctions during flight operations.
- Increased accuracy in munitions tracking by maintaining detailed records of all ordnance received, stored, issued, and expended.
- Enhanced team morale by fostering a positive work environment while upholding strict safety standards during day-to-day operations involving aviation ordnance handling procedures.
- Improved team communication by implementing a standardized system for reporting ordnance-related issues during flight operations.
- Reduced downtime by performing preventative maintenance on assigned weapons systems, ensuring optimal performance during missions.
- Prepared, reviewed, maintained and inspected compliance with directives and reports.
- Ensured strict compliance with safety regulations during ordnance storage activities to minimize risks associated with hazardous materials handling.
- Supported successful flight operations by assembling, loading, arming, and securing aircraft munitions according to established procedures.
- Educated personnel on safe handling and use of explosives, avoiding injuries.
- Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
- Handled and serviced weapons and ammunition carried on MV-22B Osprey and UH-1Y aircraft.
- Demonstrated adaptability when deployed abroad, overcoming language barriers and cultural differences to effectively coordinate with foreign military personnel regarding aviation ordnance matters.
- Delivered mentorship to personnel, aligning performance, and encouraging career development.
- Streamlined ordnance handling processes for faster and more accurate inventory management, reducing errors and increasing efficiency.
- Mitigated risk during flight operations by enforcing proper handling procedures during magazine loading and unloading activities.
- Supervised explosives loading operations, adhering to safety protocols and procedures.
Financial Advisor Intern
Northwestern Mutual Life Insurance
08.2019 - 01.2020
- Prepared detailed reports on market trends and economic indicators for informed decision-making among team members.
- Conducted comprehensive financial analysis to identify potential growth opportunities for clients.
- Participated in ongoing professional development activities to stay current on industry trends and best practices in financial advising.
- Expanded knowledge of diverse investment products by conducting research on stocks, bonds, mutual funds, ETFs, annuities, insurance policies.
- Collaborated with senior advisors to develop tailored investment strategies, enhancing client experience and outcomes.
- Collaborated with clients to develop customized investment portfolios.
- Analyzed financial needs of clients and developed tailored strategies to meet goals.
- Researched current economic trends and investment opportunities to stay abreast of financial markets.
- Recommended specific investments to help clients meet financial goals.
- Educated clients on potential risks and rewards associated with various investments.
- Managed sensitive information responsibly, maintaining strict confidentiality standards.
- Developed strong relationships with clients through effective communication, fostering trust and satisfaction.
Hospitality Representative
Wendy's
09.2017 - 11.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Performed general cleaning by sweeping and mopping floors, washing dishes, and emptying trash.
- Reduced risks by maintaining a clean and organized work environment.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
Hospitality Representative
Kroger Supermarket
05.2017 - 08.2017
- Communicated with customers to promptly resolve complaints and address inquiries.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Handled customer complaints professionally, resolving issues quickly to promote positive experiences.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased customer satisfaction.
- Fostered an atmosphere of attentive hospitality by anticipating customer needs before they arose whenever possible.
Service Representative Clerk
Publix Supermarket
08.2015 - 08.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced customer satisfaction by swiftly addressing and resolving service-related issues.
- Delivered prompt service to prioritize customer needs.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Contributed to positive team morale by fostering an inclusive work environment that encouraged collaboration amongst colleagues from diverse backgrounds and skill sets.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained productivity and quality standards at all times.
Interventional Radiology Intern
Mayo Clinic
06.2015 - 03.2016
- Provided valuable assistance during emergencies, ensuring prompt care for patients requiring immediate attention.
- Actively participated in quality assurance initiatives aimed at improving overall standards within the Radiology department.
- Supported Radiologists during interventional procedures, positioning patients accurately for optimal results while preserving patient comfort levels.
- Interviewed patients and reviewed documented histories to gain a solid picture of relevant data.
- Supported patient physical and emotional comfort by taking care in positioning, responding to questions, and using effective calming strategies.
- Followed safety protocols at all times to minimize radiation exposure and potential for incidents with staff or patients.
- Managed patient treatment and care by coordinating with diverse medical professionals in radiology and other medical fields.
- Maintained, cleaned and sterilized instruments and equipment for each patient.
- Kept work and patient areas clean, orderly and well-stocked to promote efficiency.
Hospitality Representative
Burger King
06.2015 - 08.2015
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
Education
Bachelor of Science - Consumer Economics
University of Georgia
Athens, GA12-2020
International Business Management
Dillard University – College of Business
New Orleans, LANano Systems Institute
University of California Los Angeles
Los Angeles, CASkills
- Excellent Communicator
- Flight line operations
- Ground support equipment
- Quality assurance procedures
- Inventory control management
- Environmental compliance
- Ordnance handling safety
- Aviation maintenance
- Training and supervision
- Weapons loading procedures
- Aircraft armament systems
- HAZMAT handling
- Safety procedures
- Technical manual interpretation
- Record keeping
- Quality assurance inspections
- Equipment maintenance
Timeline
Aviation Ordnance Technician
United States Marine Corps
01.2021 - Current
Financial Advisor Intern
Northwestern Mutual Life Insurance
08.2019 - 01.2020
Hospitality Representative
Wendy's
09.2017 - 11.2017
Hospitality Representative
Kroger Supermarket
05.2017 - 08.2017
Service Representative Clerk
Publix Supermarket
08.2015 - 08.2016
Interventional Radiology Intern
Mayo Clinic
06.2015 - 03.2016
Hospitality Representative
Burger King
06.2015 - 08.2015
Bachelor of Science - Consumer Economics
University of Georgia
International Business Management
Dillard University – College of Business
Nano Systems Institute
University of California Los Angeles
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