Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Troionna Sanford

Savannah,GA

Summary

Versatile human resource professional with proven success in improving operation, problem-solving, and precise project completion. Highly proficient in building lasting relationships with multi-level leadership, customers/clientele, and team members to further company progression. Ready to leverage diverse aptitudes and interpersonal skills to take on new challenges and deliver quantifiable results.

Overview

10
10
years of professional experience

Work History

On-Site HR Account Manager/Kitting Leader

Cielo Talent
01.2022 - 01.2024
  • Worked on site at Mckesson facility to assist with national government-involved project, Operation Hyperdrive (created in response to Covid-19 threat)
  • Reported daily to multiple levels of leadership through surveys, trackers, and other analytic reports
  • Facilitated fluid communication with 4 site representatives as sole kitting leader to ensure documentation validity and ease of peer relationship for program success
  • Managed and enforced retention playbook initiatives to increase employee retention and job satisfaction
  • Maintained employee adherence to codes of conduct and ethics in efforts to ensure client contentment
  • Increased team productivity by streamlining communication and implementing effective project management strategies.
  • Oversaw day-to-day activities of 30+ employees in Logistics facility establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Assisted with full-cycle recruiting process for all Kitting sites in project.

HR/Payroll Manager

Horizon Staffing (In-office)
07.2021 - 01.2022
  • Keyed weekly payroll for all current clients and staffed associates at 30+ job sites
  • Communicated with clients and staff to error check payroll hours and submissions
  • Managed office associates in absence of Branch Manger to ensure efficient order fulfillment
  • Conducted complex client remit audit to recover missing funds from billing and balance financial recovery
  • Worked in conjunction with Regional Credit Manager from corporate office to locate and recoup missing time, calculate fund discrepancies, and audit financial allocation for recording
  • Completed and submitted all verification requests, staff inquiries, and Georgia medical processing documents.
  • Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.

Sr. Staffing Specialist/Supervisor & On-Site Manager

Horizon Staffing (In-office)
02.2019 - 07.2021
  • Served as front desk receptionist- answering multi-line phone system, processing applications through TempWorks system and E-Verify for federal documentation
  • Transitioned to on-site manager for multiple warehouses
  • Managed time sheet accuracy, calculated production bonuses, and grouping calculations for billing and payroll accuracy
  • Performed check ins and on-site conflict resolution, while serving as liaison between office and job site
  • Matured to Staffing supervisor; left responsible for ensuring smooth operation inside office and oversee productivity of recruiting specialists
  • Provide technical solutions to issues/concerns surrounding TempWorks functionality, assist in training of new hires, and coordinate directly with Branch manager
  • Communicated thoroughly with both potential and current clients to increase business retention.
  • Assessed potential risks within hiring process by conducting thorough background checks on candidates.
  • Managed diverse portfolio of clients in various industries, demonstrating adaptability and industry knowledge.

Counter Clerk

Five Star Cleaners
09.2013 - 01.2019
  • Developed rapport with clientele through friendly interactions and personalized service experiences.
  • Served as alternate point of communication to manager upon their leave/absence
  • Performed light clerical work such as recording complaints, managing communication by phone, updating records, printing reports, adjusting system settings.
  • Operated cash register to accurately complete customer financial transactions.
  • Consistently achieved performance targets set out by management through dedication to quality service delivery.
  • Reconciled cash drawer and corrected any errors.
  • Helped train new staff on company policies, procedures and standards, boosting productivity.

Cleaning Personnel

Jani King
01.2018 - 08.2018
  • Maintain scheduled cleaning for four designated account locations
  • Effectively communicate with superior regarding customer requests and complaints
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Upheld company standards for cleanliness during routine inspections conducted by supervisors or external auditors.

Education

Some College (No Degree) -

Florida A&M University
Tallahassee, FL

Some College (No Degree) -

Savannah State University
Savannah, GA

High School Diploma -

Putnam County High School
Eatonton, GA
05.2009

Skills

  • Full-Cycle Recruiting/Candidate Sourcing
  • Staff Development
  • TempWorks
  • Microsoft Office Suite
  • Financial Audit
  • Data Analytics/Rectification
  • Inventory Management
  • Money Management
  • Customer Service
  • Payroll
  • Report Examination
  • Bullhorn/Kronos System
  • Negotiation
  • Operations Management

References

  • Available Upon Request

Timeline

On-Site HR Account Manager/Kitting Leader

Cielo Talent
01.2022 - 01.2024

HR/Payroll Manager

Horizon Staffing (In-office)
07.2021 - 01.2022

Sr. Staffing Specialist/Supervisor & On-Site Manager

Horizon Staffing (In-office)
02.2019 - 07.2021

Cleaning Personnel

Jani King
01.2018 - 08.2018

Counter Clerk

Five Star Cleaners
09.2013 - 01.2019

Some College (No Degree) -

Florida A&M University

Some College (No Degree) -

Savannah State University

High School Diploma -

Putnam County High School

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Troionna Sanford