TROODIE-ANN MCCALLA
LOGISTICS
LINDEN,USA
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
3
3
years of professional experience
Work History
Logistics Coordinator
UPRISING TRANS LLC & TM DISPATCHING LLC
LINDEN , NJ
2022.06 - Current
- Responded quickly to customer inquiries about order status or changes in schedules.
- Implemented new technologies such as GPS tracking software for increased efficiency in logistics operations.
- Maintained up-to-date knowledge of relevant laws, regulations and best practices pertaining to logistics operations.
- Provided support in negotiating contracts with third-party providers regarding rates, services offered.
- Created reports on freight costs, delivery timelines, invoices and other related information.
- Monitored compliance with safety regulations and quality standards during transport operations.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Assisted in the development of logistics strategies to support business growth and expansion.
Cashier Team Lead
YAAD POT
LINDEN , NJ
2021.06 - 2022.05
- Monitored cashier performance, providing feedback as needed.
- Analyzed sales data reports to identify trends in customer buying habits.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Identified discrepancies between actual sales figures and expected totals.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Ensured compliance with all safety regulations while performing tasks.
- Developed strong working relationships with team members to foster collaboration.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Assisted cashiers with resolving customer complaints and inquiries.
Administrative Manager
PRESTIGE GIFTS & LIGHTING LTD
KINGSTON , JAMAICA
2006 - 2010
- Analyzed existing workflows within departments in order to identify areas where improvements could be made.
- Developed and implemented administrative procedures to maximize efficiency.
- Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
- Verified accuracy of information on forms completed by customers or clients before submitting for processing.
- Processed incoming and outgoing mail, including sorting, distributing, and preparing for mailing.
- Greeted visitors and customers in a professional manner.
Sales and Marketing Manager
PROGRESSIVE LIGHTING & ASSOCIATE LTD
KINGSTON , JAMAICA
2010 - 2021
- Implemented effective pricing strategies according to industry trends and customer segmentation criteria.
- Ensured compliance with company policies while carrying out day-to-day activities.
- Coordinated with marketing team to create effective campaigns for products or services.
- Developed and implemented sales strategies to target potential customers.
- Developed partnerships with external organizations for joint promotions or collaborations.
- Researched emerging technologies in the field of Sales and Marketing and made recommendations for implementation.
- Monitored customer satisfaction levels through surveys and feedback mechanisms.
- Managed a team of sales representatives by providing guidance, training, and support when needed.
- Resolved customer complaints regarding sales and service.
- Oversaw regional and local sales managers and staff.
Education
Some College (No Degree) - Secretarial Studies And Office Administration
NCTVET
Skills
- Customer Service
- Attention to Detail
- Maintenance Planning
- Progress Tracking
- Work Delegation and Tracking
- Customer Needs Assessment
- Oral Presentation
- Items Inspection
- Punctual and Dependable
- Invoicing and shipping documentation
- Delivery Tickets
- Demand forecasting
- Client Relations
- Purchase Orders
- Reports Generation
- Sales Support
- Inventory Management
- Inventory Control
- Problem-Solving
- Transportation Management
Affiliations
- I am a well rounded individual who works well with team and also take instruction very well
- I use initiative were needed.
Languages
English
Professional
References
References available upon request.
Timeline
Logistics Coordinator
UPRISING TRANS LLC & TM DISPATCHING LLC
2022.06 - Current
Cashier Team Lead
YAAD POT
2021.06 - 2022.05
Administrative Manager
PRESTIGE GIFTS & LIGHTING LTD
2006 - 2010
Sales and Marketing Manager
PROGRESSIVE LIGHTING & ASSOCIATE LTD
2010 - 2021
Some College (No Degree) - Secretarial Studies And Office Administration
NCTVET
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