Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
TruckDriver

Tros Mann

Tucson,AZ

Summary

Dynamic delivery driver with a clean driving record and a strong customer service focus, honed at Shamrock Foods. Proven ability to enhance client relationships through effective communication and problem-solving. Dependable and detail-oriented, consistently ensuring timely deliveries while maintaining safety standards and vehicle efficiency.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Delivery Druver

Shamrock Foods
06.2017 - 09.2025
  • Operated delivery vehicle in compliance with safety regulations.
  • Loaded and unloaded packages efficiently to ensure timely deliveries.
  • Navigated routes using GPS technology for optimal delivery efficiency.
  • Maintained accurate records of deliveries and customer interactions.
  • Communicated effectively with customers to confirm delivery details.
  • Adapted quickly to changing schedules and delivery requirements.
  • Ensured vehicle cleanliness and performed basic maintenance checks regularly.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Delivery Driver

McLane Food Service
10.2012 - 06.2017
  • Operated delivery vehicle in compliance with safety regulations and company policies.
  • Managed daily routes to ensure timely deliveries and customer satisfaction.
  • Conducted pre-trip inspections to maintain vehicle safety and operational efficiency.
  • Assisted in training new drivers on best practices for route navigation and delivery protocols.
  • Resolved customer inquiries and issues effectively, maintaining positive relationships with clients.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.

Route Driver/Regional Safety Manager

Ruan Transportation
12.2006 - 10.2012
  • Operated delivery vehicle to ensure timely and safe transport of goods.
  • Managed route planning to optimize delivery efficiency and reduce fuel consumption.
  • Conducted pre-trip inspections to maintain vehicle safety standards and compliance.
  • Provided exceptional customer service by addressing client inquiries and concerns during deliveries.
  • Trained new drivers on company policies, safety protocols, and route navigation techniques.
  • Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
  • Contributed to a positive workplace atmosphere by maintaining professionalism and courtesy when interacting with colleagues and supervisors alike.
  • Ensured compliance with company policies and DOT regulations, contributing to a safe work environment for all employees.
  • Participated in ongoing training programs to enhance driving skills, staying informed about industry best practices and emerging technology trends.
  • Navigated through diverse weather conditions and traffic scenarios to maintain punctual delivery schedules.
  • Supported new driver training by sharing expertise and practical tips for efficient and safe driving practices.

Belly Dump Truck Driver

Central Valley Trucking
05.2004 - 12.2006
  • Operated belly dump trucks to transport materials safely and efficiently across job sites.
  • Conducted regular vehicle inspections to ensure compliance with safety regulations and operational standards.
  • Collaborated with site managers to coordinate loading and unloading schedules for optimal workflow.
  • Maintained accurate logs of transport activities, adhering to regulatory requirements and company policies.

Education

No Degree - Aerospace Ground Equipment

USAF Tech School
Champaign, IL

High School Diploma -

Prescott High School
Prescott, AZ

No Degree - Upward Bound Student of The Year 1983

Central Arizona College
Coolidge, AZ

Skills

  • Optimistic mindset
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Detail-oriented approach
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Clean driving record
  • Heavy lifting
  • Forklift operation

Accomplishments

  • Received Driver of the Month award most recently at Shamrock Foods in February 2025. Also multiple Safe Driving awards at both Mclane Food Service and Shamrock Foods
  • Regional Safety Manager at Ruan Transportation in charge of hiring applicants, performing check rides/ride-alongs, terminal safety inspections, and quarterly safety classes in Fernley Nevada, Meridian Idaho, Ripon California and other terminals. I was directly responsible for ensuring all safety courses were completed (in person) for over 450 drivers

Certification

Pallet Jack Certified

Grade-All Certified

Piggy Back Certified

Forklift Certified

CPR/BLS Certified

Lift Boom Certified

Languages

English
Native or Bilingual

Timeline

Delivery Druver

Shamrock Foods
06.2017 - 09.2025

Delivery Driver

McLane Food Service
10.2012 - 06.2017

Route Driver/Regional Safety Manager

Ruan Transportation
12.2006 - 10.2012

Belly Dump Truck Driver

Central Valley Trucking
05.2004 - 12.2006

No Degree - Aerospace Ground Equipment

USAF Tech School

High School Diploma -

Prescott High School

No Degree - Upward Bound Student of The Year 1983

Central Arizona College

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Tros Mann