Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Troy Adams

Hoboken,NJ

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol and knowing when and how to respond to every day situations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Security Agent

W Hotel Hoboken
05.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reported suspicious activities and persons to law enforcement.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Issued access cards to authorized personnel to monitor access points.

Loss Prevention Associate

Lowes Home Improvment
05.2021 - 01.2023
  • Consulted with store managers on bases to perform loss investigations.
  • Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
  • Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.

Area Loss Prevention Manager

Burlington
02.2017 - 10.2021
  • Completed incident reports and activity logs for accurate, current records.
  • Conducted daily store walk-throughs to identify potential security risks.
  • Investigated and documented thefts and suspicious activity to improve issue prevention.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Trained personnel on security best practices, protocols and procedures.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Interviewed suspects, customers and witnesses to obtain helpful information and statements.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Monitored store surveillance cameras to detect suspicious behavior.

Education

No Degree - Business Management

Essex County College
Newark, NJ

Skills

  • Credentialing Process
  • Company Standards
  • Investigative Skills
  • Safety and Security
  • Legible Report Writing
  • Security Team Leadership
  • Responding to Emergencies
  • Security Personnel Training
  • Monitor CCTV
  • Interior and Exterior Patrol
  • Security Guard License
  • Asset Protection

Certification

  • NJ State Sora License
  • Wicklander Certified

Timeline

Security Agent

W Hotel Hoboken
05.2022 - Current

Loss Prevention Associate

Lowes Home Improvment
05.2021 - 01.2023

Area Loss Prevention Manager

Burlington
02.2017 - 10.2021

No Degree - Business Management

Essex County College

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Troy Adams