Troy Alexander
Rahway
Summary
Highly skilled warehouse professional with experience in shipping, receiving, inventory management, and customer service. Seeking to leverage background and formal training to take the next career step in warehouse management with a respected organization focused on building strong relationships with customers and vendors through exceptional service.
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
6
6
years of professional experience
Work History
McDonald’s crew member
McDonald's
Rahway
02.2025 - Current
- Prepared food items according to restaurant standards and customer specifications.
- Operated cash register and handled customer transactions efficiently.
- Maintained cleanliness in dining area and kitchen to ensure a safe environment.
- Collaborated with team members to ensure timely service during peak hours.
- Engaged with customers to provide friendly service and address inquiries promptly.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Amazon Delivery Driver
Alphapro logistics
Avenel
07.2024 - 11.2024
- Delivered packages timely and safely to various locations across the region.
- Maintained accurate records of deliveries and vehicle inspections daily.
- Communicated effectively with dispatch to optimize delivery routes and schedules.
- Followed safety protocols while operating delivery vehicles in diverse conditions.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Amazon Delivery Driver
I Squared Logistics
Garner
03.2023 - 05.2024
- Delivered packages timely and safely to various locations across the region.
- Maintained accurate records of deliveries and vehicle inspections daily.
- Communicated effectively with dispatch to optimize delivery routes and schedules.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Navigated routes with relevant map programs and GPS systems.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Security Guard
Allied Universal
Raleigh
08.2022 - 11.2022
- Provided customer service to clients by carrying out safety and security procedures, site-specific policies, and when appropriate, emergency response activities
- Responded to incidents and critical situations in a calm, problem-solving manner
- Conducted regular and random patrols around the business and perimeter
Warehouse Associate
Amazon
Gamer
05.2022 - 09.2022
- Received and sorted inventory
- Prepared customer orders for delivery
- Used technology to process orders-scanners, computers, and handheld printers
Crew Member
Bojangles
Garner
02.2022 - 04.2022
- Prepared, baked, and served food.
- Greeted and welcomed guests and thanked them for choosing Bojangles
- Processed orders, and accept payments from guests
- Explained menu and answer product questions for all guests
Warehouse Associate
FedEx Ground
Durham
04.2021 - 12.2021
- Loaded, and unloaded packages
- Sorted packages of various sizes
Line Cook
Kalahari
Pocono Manor
01.2020 - 02.2020
- Cooked and prepared a variety of food products
- Supported and assisted the Concession Manager in concessions operations
- Assisted in ensuring cleanliness, sanitation, and safety in the kitchen
Education
Culinary Certificate -
Union County Vocational School
NJHigh School Diploma -
New Providence High School
NJSkills
- Shipping & Receiving
- Loading/Unloading
- Stowing and Packing
- Warehouse Operations
- Customer Service
- Excellent Communication Skills
- Electric Pallet Jack
- Foodservice
- Prep Cook
- Security
- Delivery navigation
- Inventory management
- Customer service
- Time management
- Route optimization
- Workplace safety
- Valid Driver's license
Timeline
McDonald’s crew member
McDonald's
02.2025 - Current
Amazon Delivery Driver
Alphapro logistics
07.2024 - 11.2024
Amazon Delivery Driver
I Squared Logistics
03.2023 - 05.2024
Security Guard
Allied Universal
08.2022 - 11.2022
Warehouse Associate
Amazon
05.2022 - 09.2022
Crew Member
Bojangles
02.2022 - 04.2022
Warehouse Associate
FedEx Ground
04.2021 - 12.2021
Line Cook
Kalahari
01.2020 - 02.2020
Culinary Certificate -
Union County Vocational School
High School Diploma -
New Providence High School