Summary
Overview
Work History
Education
Skills
Timeline
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TROY ALLGOOD

Fuquay-Varina,NC

Summary

Highly-skilled Audio Video Technician with Number years of expertise installing, operating, testing and troubleshooting audio and video equipment. Solid experience with multi-room systems and setup and advanced understanding of security system programming and design. Specializes in high-end electronic integration in residential and commercial settings and well organized and adept at balancing range of tasks. Committed Audiovisual Specialist offering collaborative and resourceful attitude and over Number years of experience. Well-versed in coordinating projects with contractors and project managers for quality system installations and timely project completion. Collaborative Audiovisual Technician aiming to fulfill an opportunity where background in troubleshooting is aptly utilized. Skilled in offering quality-driven service for client systems. Offering a strong background in communicating with clients to foster loyalty and satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills. Highly-skilled Audio Video Technician with 15 years of expertise installing, operating, testing and troubleshooting audio and video equipment. Solid experience with multi-room systems and setup and advanced understanding of security system programming and design. Specializes in high-end electronic integration in residential and commercial settings and well organized and adept at balancing range of tasks.

Overview

16
16
years of professional experience

Work History

Audio Video Technician

Audio Escape
02.2011 - Current
  • Provided technical support to event staff and presenters, reducing technical issues and delays
  • Guided decision-makers with technical advice on product selection and operation
  • Executed client consultations to determine audio-visual needs for events
  • Maintained projectors and monitors and oversaw maintenance and repairs involving external vendors, as well as internal repairs
  • Performed systematic and high-quality diagnostic troubleshooting and repair or adjustment to integrated audio-visual systems
  • Completed and oversaw rack fabrication
  • Set up monitors, laptops and microphones for live presentations
  • Tested and calibrated audio and visual equipment to verify proper operation
  • Tested and repaired system circuit boards to component level using variety of instruments
  • Maintained and documented inventory levels of audio and visual equipment to support continuous availability
  • Pulled and terminated variety of cables
  • Performed service and system maintenance as directed
  • Reviewed audio or video detection equipment requests and determined type of equipment to use and best method
  • Interfaced with customers to explain operation and instill confidence in installed systems
  • Programmed and operated audio-visual equipment to support seamless live events
  • Programmed and wrote codes for systems including Creston, Extron, BiAmp as well as RTI products.

Lead Audio/Video Technician

Netplanner Systems
12.2023 - 03.2024
  • Installed all varieties of audio and video equipment including Crestron, Extron and BiAmp
  • Led teams on cabling projects including audio/video, communications and data, security/access control as well as nurse call
  • Cable managed, terminated and certified cabling on two post racks or wall mounted racks, set all the proper devices to ensure proper function
  • Regularly troubleshooted devices and their functions as well as programming and controls on various type systems
  • Worked frequently with programmers to reroute to adjust systems for proper functions
  • Oversaw and set up many white noise systems, ranging from 550 emitters, 6 zone systems down to 30 emitters with 2 zones, as well as maintenance and repairs on many of these systems.

Security and Data Technician

Piper Technologies
08.2008 - 02.2011
  • Analyzed current data records to provide detailed reports
  • Utilized techniques for increasing data entry speed
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports
  • Checked for accuracy by verifying data and records
  • Coded and processed applications into required electronic formats
  • Followed data entry protocols, rules and regulations.

Education

Skills

  • Basic Tools
  • Video Input Control
  • OSHA Standards and Codes
  • Extron Proficiency
  • Crestron Proficiency
  • RTI Proficiency
  • BiAmp Proficiency
  • Safety Protocols
  • Remote Programming
  • Cable Pulling
  • Lighting and Sound Quality
  • Technical Assistance
  • Accurate Documentation
  • Skilled in Maintenance and Organization
  • Team Goals
  • Site Surveys
  • Cisco Codes
  • Document Organization
  • Electrical Installations
  • Minor Repairs
  • Strong Verbal and Written Communication
  • Attentive to Detail
  • Workplace Safety
  • Low-Voltage Cabling
  • Excellent Work Ethic
  • Video Production
  • Emergency Repair
  • Service Ticket Management
  • Signal Troubleshooting
  • Integrated Systems Technology
  • Rack Assembly
  • Cable Organization
  • Instrument Transportation
  • Building Codes
  • Equipment Testing
  • Audiovisual Training
  • Digital File Management
  • CCTV Systems
  • Site Installations
  • Equipment Installation
  • Tool Management
  • Equipment testing
  • Concise time management

Timeline

Lead Audio/Video Technician

Netplanner Systems
12.2023 - 03.2024

Audio Video Technician

Audio Escape
02.2011 - Current

Security and Data Technician

Piper Technologies
08.2008 - 02.2011

TROY ALLGOOD