Summary
Overview
Work History
Education
Skills
Timeline
Generic

Troy Anderson

Decorah,IA

Summary

I have experience in small business operations and customer relations. I have knowledge in parts management, inventory systems, sales and relationship-building skills

Overview

17
17
years of professional experience

Work History

Owner

TLA Transport LLC
03.2022 - Current

*Transport business

*Dispatch loads

*Paperwork, billing and customer relations


Parts Manager

Reiser Implement
03.2010 - 03.2022
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Answered phone and customer service

Sales

Waukon Harley Davidson
01.2008 - 03.2010
  • Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
  • Finance and Insurance paperwork
  • Maintained customer base


Education

Business And Sales

Kirkwood Community College
Cedar Rapids, IA

High School Diploma -

Decorah High School
Decorah, IA
05-1991

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication

Timeline

Owner

TLA Transport LLC
03.2022 - Current

Parts Manager

Reiser Implement
03.2010 - 03.2022

Sales

Waukon Harley Davidson
01.2008 - 03.2010

Business And Sales

Kirkwood Community College

High School Diploma -

Decorah High School
Troy Anderson