TROY ANDERSON
Des Moines
Summary
Motivated and hardworking individual who’s able to adapt to the situation and work in diverse environments. Operates well within a team and as an individual. Exceptional customer service skills and experience working in both intense and calm environments.
Overview
4
4
years of professional experience
Work History
Baseball Coach
Big Fly Athletics
07.2022 - 12.2024
- Motivated players to strive for excellence both on and off the field
- Established rules and regulations that all team members must follow while playing baseball
- Served as a mentor to younger players by providing guidance on how to play the game safely and effectively
- Created an inclusive environment where everyone felt welcomed regardless of ability level
- Maintained discipline and adjusted grievances to increase baseball player morale and cooperation
- Actively monitored player safety at all times during games or practices
Front Desk Receptionist
5Tool Hitting Center
03.2021 - 06.2022
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously
- Provided a high level of customer service to all clients
- Processed payments received from customers via cash or credit card transactions accurately and efficiently
- Maintained an organized front desk area, ensuring all forms were up to date and available for visitors
- Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously
- Scheduled appointments for clients using office calendar system and provided updates on changes or cancellations when needed
- Established and maintained good communications with personnel and clientele
Education
High School Diploma -
Carlsbad High School
Carlsbad, CA06.2020
Kinesiology
Palomar College
San Marcos, CASkills
- Critical Thinking
- Safety Awareness
- Complex Problem-Solving
- Time Management
- Verbal and Written Communication
- Customer Assistance
- Issue Handling
Timeline
Baseball Coach
Big Fly Athletics
07.2022 - 12.2024
Front Desk Receptionist
5Tool Hitting Center
03.2021 - 06.2022
Kinesiology
Palomar College
High School Diploma -
Carlsbad High School
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