Field Service Technician
Hickman Family Farms
- Collaborated with farmers to assess equipment needs and provided tailored solutions.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Operated hand tools and power equipment according to company safety procedures.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Developed best practices for equipment use, promoting safety across operations.
- Assisted in troubleshooting electrical systems, enhancing operational efficiency.
- Implemented preventative maintenance schedules, reducing downtime significantly.
- Trained new technicians on safety protocols and standard operating procedures.
- Diagnosed and repaired mechanical issues in field machinery efficiently.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Discussed and recommended service options with customers and explained costs involved.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $Amount.