Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Troy Brown

East Orange,NJ

Summary

Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Whole Foods Order Filler

Amazon Flex
03.2020 - 09.2023
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Checked inventory and selected products from specific locations based upon availability.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Collaborated with team members to complete timely orders and avoid delays.

Delivery driver

W.B Mason
01.2016 - 03.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Field Specialist / Dispatcher

Trugreen
04.2014 - 01.2016
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 10+ fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Generated reports to track deliveries and maintain proper records and documentation.

Front Desk Associate

World Gym
12.2011 - 04.2014
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Used internal software to process reservations, check-ins and check-outs.
  • Performed basic daily bookkeeping tasks.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.

Education

High School Diploma -

Edison Job Corp
Edison, NJ
06.2013

Skills

  • Proficient in safely operating forklifts and skilled in maneuvering heavy loads with precision
  • Detail-oriented with a strong understanding of quality control processes to ensure products meet or exceed industry standards
  • Capable of lifting heavy items and maintaining physical endurance to meet demanding job requirements
  • Experienced in assuming responsibility for opening and closing procedures, ensuring security protocols are followed, and maintaining key management
  • Skilled at prioritizing tasks, managing time effectively, and consistently meeting deadlines in fast-paced environments
  • Proficient in inventory tracking, stock rotation, and conducting regular audits to optimize efficiency and minimize errors
  • Exceptional interpersonal and communication skills, fostering positive relationships with clients, addressing concerns, and delivering exceptional customer service
  • Well-versed in warehouse procedures, including receiving, storing, and shipping goods, maintaining cleanliness and organization, and implementing safety protocols
  • Possess a valid CLP, demonstrating knowledge of commercial driving regulations, safety procedures, and the ability to operate commercial vehicles

Certification

  • PRINCIPLES OF ACCOUNTING I FINANCIAL
  • PRINCIPLES OF ACCOUNTING II MANAGERIAL
  • INTERMEDIATE ACCOUNTING INTERMEDIATE
  • ACCOUNTING II COMPUTERIZED ACCOUNTING

Timeline

Whole Foods Order Filler

Amazon Flex
03.2020 - 09.2023

Delivery driver

W.B Mason
01.2016 - 03.2020

Field Specialist / Dispatcher

Trugreen
04.2014 - 01.2016

Front Desk Associate

World Gym
12.2011 - 04.2014

High School Diploma -

Edison Job Corp

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Troy Brown