Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Awards
Timeline
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TROY BUCHANAN

Wisconsin Dells,USA

Summary

Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Possess strong project management skills and ability to complete tasks on time. Known for innovative problem-solving style and ability to adapt to different work environments. Have consistently delivered high-quality results, improving overall efficiency in previous roles.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cement Mixer Driver

Lycon
11.2024 - Current
  • Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
  • Mapped and followed routes with GPS in alignment with strict timeframes.
  • Inspected, serviced and cleaned mixer truck and equipment, focusing on safety.
  • Maintained safety and efficiency with proper handling of tools, equipment and product.
  • Inspect vehicles before and after use and troubleshot issues.

Independent Contractor

Forward Trucking LLC
03.2018 - Current
  • Pick up and deliver orders to customer.
  • Shop for customer groceries
  • Deliver packages to customers address
  • Pickup and drop children/adults with disability to school, work and medical appointments.
  • Negotiated contracts with vendors for services and supplies.
  • Coordinated shipping of products or services to customers in a timely manner.
  • Deliver for companies such as Spark, Door Dash, Carepool, Amazon and Menards.
  • Operate straight box truck business from 2022 to current.

Motor Transport Operator (88M)

US Army National Guard
03.2017 - Current
  • Maintained accountability of all vehicles and equipment assigned to the motor pool.
  • Ensured proper operation, maintenance, and servicing of all motor transport vehicles.
  • Conducted pre-trip inspections on assigned vehicles to ensure safe operation.
  • Operated light and heavy wheeled vehicles in a safe and efficient manner.
  • Transported personnel and supplies over specified routes or area.
  • Assisted in loading and unloading cargo from vehicle using appropriate lifting devices or manual labor.
  • Reported any discrepancies or malfunctions to supervisor immediately upon discovery.
  • Maintained driver logs according to applicable regulations and laws.
  • Adhered to applicable traffic regulations while operating motor transport vehicles.
  • Work one year as a culinary specialist.
  • Fill in as a poll worker during local elections.
  • Provide support for delivering medical supplies for humanitarian missions.
  • Work for almost 2 years as covid-19 tester during pandemic.

Production Controller

US Army
01.2020 - 01.2021
  • Coordinated with other departments to ensure production deadlines were met.
  • Ordered additional supplies as needed based on forecasts or changes in demand.
  • Scheduled deliveries and orders according to needs and production schedules.
  • Planned material equipment and manpower needs for job.
  • Worked with managers to plan and coordinate production tasks.

Correctional Officer

Waushara County
02.2019 - 01.2020
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.

Pelletizer Operator

Trienda Holdings
08.2016 - 02.2019
  • Inspected finished products for quality and adherence to customer specifications.
  • Inspected products and machines to maintain quality and efficiency.
  • Made sure that products were produced on time and are of good quality.
  • Tested products or subassemblies for functionality or quality and troubleshoot problems with equipment, devices or products.
  • Calibrated machines to maintain required productivity levels and
  • Identified and removed defective products from the production line.
  • Inspected machinery for safe operation before beginning work shift.
  • Reported any issues with machines or product quality immediately to supervisors.
  • Troubleshoot minor problems with machines quickly to minimize downtime on the production floor.
  • Adherence to quality standards.

Call Center Representative

Kalahari Resorts Dells
03.2015 - 08.2016
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Processed debit and credit card and electronic check payments.
  • Assisted 100's of customers by answering questions, responding to inquiries and handling telephone requests.
  • Engaged in learning and development opportunities to promote continued performance improvement.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Utilized knowledge base to answer inquiries from customers quickly and effectively.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.

Education

Some College (No Degree) -

Mico University College

Some College (No Degree) - Professional Development

University of Wisconsin
Oshkosh, Wisconsin

High School Diploma - undefined

Charlemont High School
Ewarton, St Catherine
09.2009

Skills

  • Workload Management
  • Deadline Adherence
  • Schedule Management
  • Records coordination
  • Operations Oversight
  • Production Planning
  • Workplace safety
  • GPS navigation

Certification

  • Combat Life Saver
  • Commercial Drivers License Class B
  • Forklift Operator
  • Physical fitness test grader (Army)

Accomplishments

  • Awarded 13 medals for various track and field events.
  • Awarded champion boy trophy in 2008.
  • Awarded Rookie of the year trophy in 2010 freshman year.
  • Awarded trophy for most outstanding performance in CSEC examination.

Awards

Member of cheerleading, cricket, soccer and track and field during college., Elected student council president for the student council body in 2009., Member of business club and lions club.

Timeline

Cement Mixer Driver

Lycon
11.2024 - Current

Production Controller

US Army
01.2020 - 01.2021

Correctional Officer

Waushara County
02.2019 - 01.2020

Independent Contractor

Forward Trucking LLC
03.2018 - Current

Motor Transport Operator (88M)

US Army National Guard
03.2017 - Current

Pelletizer Operator

Trienda Holdings
08.2016 - 02.2019

Call Center Representative

Kalahari Resorts Dells
03.2015 - 08.2016

Some College (No Degree) - Professional Development

University of Wisconsin

High School Diploma - undefined

Charlemont High School

Some College (No Degree) -

Mico University College

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