Summary
Overview
Work History
Education
Skills
Timeline
Generic

Troy Christopher

Dorchester,MA

Summary

Hardworking and adaptable professional with over a decade of hands-on experience in food service, retail, and general labor. Known for stepping up when needed, learning fast, and keeping things running smoothly, even in high-pressure situations. Whether it's running a kitchen, helping customers, or pitching in at events, I bring a team-first attitude, a problem-solving mindset, and a steady work ethic to everything I do.

Overview

20
20
years of professional experience

Work History

Kitchen/Operations Lead

Bluefin
Jamaica Plain, MA
06.2023 - Current

Contributed to the setup and execution of events, ensuring smooth operations.

Assisted in kitchen preparation to maintain food quality and safety standards.

Operated front-of-house systems, enhancing the customer service experience.

Performed physical labor for event spaces, ensuring readiness and functionality.

Performing root cause analysis of any problems encountered in operations.

Bluefin has taught me the impact of personal connections on delivering superior customer experience

Kitchen Supervisor

Littleburg Restaurant
Somerville , MA
11.2021 - 05.2023

Operated independently during high-volume hours in a plant-based kitchen.

Managed food preparation, daily operations, and inventory; responsible for opening and closing duties.

Supported both dine-in and delivery meal service, with a high attention to detail.

Developed a passion for culinary innovation and small business operations.

Kitchen Manager

Cap't Loui
Braint, MA
12.2018 - 09.2021

I ventured into the food industry and began as a line cook, but I was quickly promoted to manager within a year.

Worked with vendors to establish strong relationships and maintain proper inventory supplies.

Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.

Trained workers in food preparation and cleaning roles to facilitate restaurant operations.

Office Assistant

Massachusetts Water Resources Authority (MWRA)
Charlestown, MA
05.2011 - 11.2018

Oversaw staff correspondence, record tracking, and data communications.

Kept office equipment functional and supplies well-stocked to promote efficient operations.

Proofread content for typo-free emails and documentation.

Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.

Cashier Team Lead

Dunkin Donuts
Roxbury, MA
05.2010 - 09.2010

Executed early morning store openings while ensuring operational readiness.

Trained as cashier, managing cash transactions with precision and accuracy.

Maintained cleanliness standards throughout store premises to promote hygiene.

Prepared food in compliance with health standards to ensure customer safety.

Inventory Auditor

RGIS Inventory
Malden, MA
11.2007 - 02.2008

Performed retail inventory evaluations throughout holiday season across various locations.

Cashier

Shaw's Supermarket
Hyde Park, MA
11.2005 - 06.2007

Executed cashier duties with accuracy and efficiency.
Assisted in stocking shelves to maintain inventory levels.
Conducted cleaning tasks to ensure a tidy work environment.
Facilitated unloading of deliveries to support timely restocking.

Resolved customer complaints professionally.

Education

High School Diploma -

Melrose High School
Melrose, MA
06-2007

Some College (No Degree) - Psychology

Westfield State University
Westfield, MA

Skills

  • Customer service
  • Inventory management
  • Team leadership
  • Time management
  • Cleanliness
  • Professionalism and courtesy
  • Effective communication
  • Event operations
  • Problem solving
  • Adaptability
  • Leadership

Timeline

Kitchen/Operations Lead

Bluefin
06.2023 - Current

Kitchen Supervisor

Littleburg Restaurant
11.2021 - 05.2023

Kitchen Manager

Cap't Loui
12.2018 - 09.2021

Office Assistant

Massachusetts Water Resources Authority (MWRA)
05.2011 - 11.2018

Cashier Team Lead

Dunkin Donuts
05.2010 - 09.2010

Inventory Auditor

RGIS Inventory
11.2007 - 02.2008

Cashier

Shaw's Supermarket
11.2005 - 06.2007

High School Diploma -

Melrose High School

Some College (No Degree) - Psychology

Westfield State University
Troy Christopher