Troy Clesen

• Streamlined transportation operations by implementing efficient routing and scheduling systems.
• Reduced overall transportation costs through the optimization of logistics processes and negotiations with vendors.
• Improved on-time delivery rates by closely monitoring performance metrics and addressing issues promptly.
• Enhanced customer satisfaction through timely communication and proactive issue resolution.

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Developed customized account plans for clients to help them achieve their business goals.
• Collaborated with sales team to identify potential upsell opportunities and expand client base.

· Managing Drivers & Loaders

· Check in, Stage & Load Orders

· Pick Ticket Distribution

· Customer Pickups

· Product Returns & Restock

· LMA

· Reporting and Data Management

· Reduce delivery costs

· Delivery & Internal Transfer Productivity

· Fulfilling Sales Demand

· Inbound Transportation Costs

March 2012= Transportation Coordinator

· Route Planning

· Booking Inbound Transportation

· Fleet Contracting

· Outbound Common Carrier Shipments

· Administrative Support

· Pull / Stage Orders

· Ensure Order Quality & Accuracy

· Plant, pinch and space crops

· Pinch and space plants

· put away incoming shipments

· work alongside seasonal employees