Troy Coley

Cashier's Assistent

Whole Foods Market Inc

09.2022 - 07.2025

Processed customer transactions efficiently using POS systems
Provided exceptional customer service by addressing inquiries and resolving concerns
Maintained accurate cash drawer, ensuring balanced end-of-shift reports
Assisted in stocking shelves and organizing merchandise for optimal presentation
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Answered questions about store policies and addressed customer concerns.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Developed rapport and fostered brand loyalty by offering personalized service.
Fostered positive customer relations by resolving complaints and inquiries promptly.
Increased sales of promotional items by informing customers about current offers.
Implemented loss prevention strategies, reducing instances of theft at checkout.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Improved store atmosphere with thorough and prompt cleaning of checkout area.
Improved efficiency, organized checkout area for optimal workflow.
Collaborated with team members to enhance store operations and improve workflows
Implemented best practices for maintaining cleanliness and safety standards
Monitored inventory levels to support timely replenishment of products
Enhanced shopping experience, provided product information and location assistance.
Responded promptly to requests for assistance, spills and customer inquiries.
Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.