Summary
Overview
Work History
Education
Timeline
Generic

Troy Covington

Brooklyn

Summary

A counseling professional with proven capability to support and guide residents through daily challenges and personal development. Known for fostering safe and supportive environment while effectively managing conflict and ensuring residents' well-being. Team-oriented, adaptable, and committed to achieving positive outcomes through collaboration and responsive care.

Overview

11
11
years of professional experience

Work History

Residential Counselor

Institute for Community Living
12.2023 - 05.2025
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Monitored and documented client progress toward meeting goals and objectives.
  • Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
  • Coordinated recreational activities for residents, fostering social interaction and positive group dynamics.
  • Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.
  • Collaborated with multidisciplinary team to develop comprehensive treatment plans, improving residents'' progress.
  • Provided guidance to new Residential Counselors during their onboarding process, supporting successful integration into the team environment.
  • Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
  • Served as a liaison between families or guardians of clients when necessary; providing updates about clients' progress or addressing any concerns they may have.

Youth Development Specialist

Administration for Children's Services
10.2017 - 05.2022
  • Maintained documentation and records of training activities and group events.
  • Organized and attended meetings, trainings and conferences with foster parents to deliver information on youth progress.
  • Led group discussions promoting critical thinking skills, empowering youth to make informed decisions about their futures.
  • Applied crisis intervention methods to de-escalate potentially dangerous scenarios.

Mental Health Therapy Aide

Office of Mental Health
04.2014 - 05.2022
  • Implemented crisis intervention techniques when necessary, deescalating situations effectively for patient safety.
  • Ensured patient safety and maintained a secure facility by conducting regular safety checks and adhering to strict protocols.
  • Monitored medication administration, ensuring accurate dosages were provided per physician orders while tracking any side effects or changes in behavior.
  • Provided compassionate support during one-on-one counseling sessions, helping patients gain insight into their emotional issues and develop healthier coping mechanisms.
  • Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.

Education

G.e.d -

Thomas Jefferson High
Brooklyn, NY
06.2008

Timeline

Residential Counselor

Institute for Community Living
12.2023 - 05.2025

Youth Development Specialist

Administration for Children's Services
10.2017 - 05.2022

Mental Health Therapy Aide

Office of Mental Health
04.2014 - 05.2022

G.e.d -

Thomas Jefferson High
Troy Covington