Troy Cruz Rager
Austin,TX
Overview
5
5
years of professional experience
Work History
Airborne Cryptologic Language Analyst
USAF
09.2021 - Current
- Ensured accurate translation and analysis of complex technical materials related to target languages.
- Coordinated with external agencies to gather additional linguistic resources as needed for mission requirements.
- Improved intelligence collection capabilities with advanced knowledge of target languages and regional dialects.
- Participated as a member of Charge of Quarters overseeing safety and adherence to policies for thousands of Airman on a daily basis.
Online Business Owner
Gohan Prints
02.2021 - 08.2021
- Boosted online sales by implementing effective marketing strategies and optimizing website content.
- Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
- Provided exceptional customer service, resolving issues promptly and fostering long-term client loyalty.
- Established strong relationships with suppliers for better pricing and product availability, reducing operational costs.
- Monitored industry trends to stay ahead of competitors and capitalize on emerging opportunities.
- Managed to sell 250+ orders in just a few months.
Crew Member
McDonald's
04.2021 - 07.2021
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Member
Arby's
09.2019 - 03.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Certificate of Fluency - Arabic
Defense Language Institute
Monterey, CA06.2023
High School Diploma -
Marysville Early College High School
Marysville, OH05.2021
Skills
Adaptive Learning
Cross-cultural communication
Problem-Solving
Customer Service
Attention to Detail
Languages
English
Native or Bilingual
Arabic
Full Professional
Japanese
Elementary
Hobbies
- Novice Tattoo Artist
- Rock Climbing
- Car Mechanics
Timeline
Airborne Cryptologic Language Analyst
USAF
09.2021 - Current
Crew Member
McDonald's
04.2021 - 07.2021
Online Business Owner
Gohan Prints
02.2021 - 08.2021
Crew Member
Arby's
09.2019 - 03.2021
Certificate of Fluency - Arabic
Defense Language Institute
High School Diploma -
Marysville Early College High School