Summary
Overview
Work History
Education
Skills
Timeline
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Troy Daniel

Sacramento,CA

Summary

Diligent hard worker with comprehensive background in providing personalized care and support to individuals in home settings. Demonstrated ability to implement care plans, ensuring comfort and safety while fostering supportive environment. Proven track record of managing medication schedules and building strong relationships with clients and their families.

Overview

7
7
years of professional experience

Work History

In Home Care

Dosty Living Sulutions
07.2022 - Current
  • Maintained detailed documentation of client care activities, facilitating effective communication among healthcare team members and family members.
  • Educated clients on proper nutrition and meal planning, promoting healthier lifestyles through balanced food choices.
  • Enhanced client comfort by providing compassionate and attentive personal care services.
  • Developed strong relationships with clients and families, fostering trust and open communication for optimal care provision.
  • Conducted regular safety checks within the home environment identifying potential hazards and implementing risk reduction measures.
  • Managed medication administration according to physician instructions, ensuring timely and accurate delivery of medications to clients.
  • Developed and implemented customized recreational activities for clients, enhancing their overall well-being and satisfaction with care services.
  • Coordinated transportation arrangements for medical appointments or social outings, ensuring client safety during travel.
  • Promoted a clean and safe living environment for clients through regular housekeeping tasks.

Warehouse Worker

Burlington Coat Factory Distribution Center
04.2020 - 07.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.

Dispatch Coordinator

Pitney Bowes
02.2018 - 03.2020
  • Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
  • Streamlined communication between drivers, customers, and management for improved customer satisfaction.
  • Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
  • Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
  • Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
  • Created detailed reports on dispatch activities that were used by management to monitor performance trends over time.
  • Improved response times by prioritizing urgent requests while maintaining attention to routine orders.
  • Assisted in the development of performance metrics for drivers, leading to increased productivity and accountability.
  • Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
  • Analyzed data from various sources to identify areas for improvement in dispatch operations and make informed recommendations for changes.
  • Increased operational flexibility through cross-training in other roles such as logistics coordination or scheduling.
  • Managed customer accounts and invoicing.

Education

High School Diploma -

Sacramento Charter High School
Sacramento, CA
05.2009

Skills

  • Housekeeping tasks
  • Compassionate Caregiving
  • Grooming assistance
  • Dressing assistance
  • Emotional Support
  • Laundry services
  • Recreational Activities
  • Transportation provision

Timeline

In Home Care

Dosty Living Sulutions
07.2022 - Current

Warehouse Worker

Burlington Coat Factory Distribution Center
04.2020 - 07.2022

Dispatch Coordinator

Pitney Bowes
02.2018 - 03.2020

High School Diploma -

Sacramento Charter High School

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Troy Daniel