Troy DeAcosta
Food And Beverage
Reading,PA
Summary
Talented Bar Management professional versed in maximizing team performance and bar sales through top management skills and business acumen. Offering [Number] years of experience in management roles with over [Number] years in service industry environments.
Overview
49
49
years of professional experience
3
3
years of post-secondary education
Work History
Bar Manager
Crowne Plaza Reading
Reading, PA
02.2017 - 05.2021
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Stayed up-to-date on state laws regarding alcoholic beverage services and maintained compliance for inspections.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Food and Beverage Director
Wydham Hotel Exton
Exton, PA
03.2011 - 02.2017
- Planned operations to effectively cover all needs while controlling costs and maximizing service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Front of House Manager
The Heritage Of Green Hills
Reading, PA
09.2009 - 03.2011
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Adhered to safe work practices, food safety regulations and corporate guidelines.
Manager
Chef Alan's American Bistro
Reading, PA
09.2008 - 09.2009
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Bar Manager
Lincoln Park Social Quarters
Reading, PA
09.2006 - 09.2008
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Merged productivity initiatives while complying with restaurant policies and procedures.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
General Manager
The Inn At Mountain Springs
Reading, PA
09.2003 - 09.2006
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
Bartender/Server
Chat A While Inn
Reading, PA
03.2001 - 09.2003
- Prepared beverages and filled food orders for customers.
Owner and Operator
Marchello's Bistro / D'Acosta Catering
Reading, PA
09.1996 - 03.2001
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Generated revenues yearly and effectively capitalized on industry growth.
Director of Banquets
Inn At Reading
Reading, PA
09.1996 - 09.1997
- Motivated staff to perform at peak efficiency and quality.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Express Dock Supervisor
Godiva Chocolitier, INC
Reading, PA
09.1989 - 09.1996
- Performed pre-shift and post-shift inspections of dock equipment.
- Reported and established key performance metrics to monitor and meet company goals.
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
Sales Manager
Riveredge INN
Reading, PA
09.1980 - 09.1996
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Education
High School Diploma -
Reading Senior High School
Reading, PA 09.1976 - 06.1979
Skills
Dining room management
undefinedTimeline
Bar Manager
Crowne Plaza Reading
02.2017 - 05.2021
Food and Beverage Director
Wydham Hotel Exton
03.2011 - 02.2017
Front of House Manager
The Heritage Of Green Hills
09.2009 - 03.2011
Manager
Chef Alan's American Bistro
09.2008 - 09.2009
Bar Manager
Lincoln Park Social Quarters
09.2006 - 09.2008
General Manager
The Inn At Mountain Springs
09.2003 - 09.2006
Bartender/Server
Chat A While Inn
03.2001 - 09.2003
Owner and Operator
Marchello's Bistro / D'Acosta Catering
09.1996 - 03.2001
Director of Banquets
Inn At Reading
09.1996 - 09.1997
Express Dock Supervisor
Godiva Chocolitier, INC
09.1989 - 09.1996
Sales Manager
Riveredge INN
09.1980 - 09.1996
High School Diploma -
Reading Senior High School
09.1976 - 06.1979
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