Troy DeLawrence
Virginia Beach,Virginia
Summary
Experienced MBA holder adept at driving strategic initiatives, coordinating complex employee objectives, managing projects, and executing business plans aligned with high-priority goals. Proven track record as a leader and innovator in employee engagement, positively impacting company employees through retention programs, meeting internal customer expectations, and enhancing financial performance. Self-starter with exceptional interpersonal and communication abilities, excelling at building trust and collaborating effectively with diverse management levels.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Manager – Software Engineering
ADP
01.2019 - Current
- Lead a team of software engineers in GETS who build and maintain full stack applications to support ADP’s internal financial organization and billing processes.
- Facilitate the team's work through coaching and guidance and provide leadership with realistic expectations and deadlines.
- Guide the development team and IT org by troubleshooting and resolving problems, and explore opportunities for enhancement and improvement.
- Create, review and update short-term/long-term career development plans with junior team members.
- Evaluate and ensure that organizational best practices are used and sustainable with future organizational goals.
- Review and approve code for quarterly initiatives and manage ad-hoc requests as they arise.
- Present IT solutions and milestone achievements to senior leaders, product owners, and peers utilizing a clear executive-level communications strategy.
Senior Business Systems Analyst
ADP
01.2019 - 01.2022
- Serve as a product owner for Global Enterprise Technology and Solutions Department as well as serving as a liaison between IT development and the business finance department.
- Provide conduit between function SME’s and technical team while proactively initiating, developing and maintaining effective working relationships with team members and managers.
- Evaluate and ensure that organizational best practices are used and sustainable with future organizational goals.
- Provide guidance and overseeing the work of development team.
- Ability to gather and analyze business requirements for complex systems and provide common understanding for development and other impacted stakeholders.
- Proactively define and document design alternatives to satisfy user, business, statutory, and system requirements.
- Presents alternatives to users and impacted areas to facilitate design decisions and gain consensus.
- Conduct formal reviews of analysis deliverables, presenting final solution to project team and all impacted areas to obtain sign off.
- Guide the development team and IT org by troubleshooting and resolving problems, and explores opportunities for enhancement and improvement.
- Assists the development and business managers in project tracking by providing regular, comprehensive status reports on work progress, effort, etc.
- Evaluate and document current system to identify interface points within current systems for new or modified functionality.
- Work on selected assignments independently or with team within established parameters and under aggressive deadlines, satisfying multiple project deliverables at the same time.
- Create, review and update short-term/long-term career development plans with junior team members.
- Successfully completed ADP’s Emerging Leaders Program.
Test Engineer Lead/Senior Business Analyst
CACI
01.2015 - 01.2019
- Possessing Secret Security Clearance, serve as a lead testing specialist to coordinate functional testing objectives for the Navy.
- Follow all project management framework standards, procedures and documentation.
- Provide conduit between function SME’s and technical team.
- Evaluate and ensure that organizational best practices are used and sustainable with future organizational goals.
- Select and interview candidates for all available CACI positions.
- Respond to candidate questions during entrance interview.
- Meet with external recruiting vendors to identify candidates that satisfy current CACI employment needs.
- Work with internal peers and external career center representatives to organize and facilitate job fairs/information sessions with students at the local universities and colleges.
- Successfully completed CACI’s Emerging Leaders Program.
Senior Testing Specialist
CAPITAL ONE
01.2012 - 01.2015
Senior Business Analyst, Project Management
CAPITAL ONE
01.2004 - 01.2012
Business Analyst/Helpdesk Specialist
CAPITAL ONE
01.1996 - 01.2004
Education
MBA - Business Management
Strayer University
Chesapeake, VAMASTER OF SCIENCE - Information Systems
Strayer University
Chesapeake, VABACHELOR OF ARTS - Communications
Virginia Wesleyan College
Norfolk, VASkills
- Operational efficiency improvement
- Advanced problem solving
- Experienced in leadership development
- Procedure Development
- Proficient in conflict resolution
- Skilled corporate communicator/public speaker
- Program design expertise
- Strategic team engagement
- Client-centric approach
- Data-driven decision making
- Mentoring team members
- Cross-functional team leadership
Accomplishments
Published author of seven books sold globally.
Certification
- HDI-SUPPORT CENTER ANALYST, UBM, Norfolk, VA, 01/01/18
- CERTIFIED SCRUM MASTER Agile CSM, Scrum Alliance, Richmond, VA, 01/01/15
Affiliations
- Chair, Virginia Wesleyan University Alumni Council
- Volleyball Coach, Tidewater Volleyball Association
- Architectural Chair, King Cross of Castleton
Security Clearance
Secret (Inactive)
Timeline
Manager – Software Engineering
ADP
01.2019 - Current
Senior Business Systems Analyst
ADP
01.2019 - 01.2022
Test Engineer Lead/Senior Business Analyst
CACI
01.2015 - 01.2019
Senior Testing Specialist
CAPITAL ONE
01.2012 - 01.2015
Senior Business Analyst, Project Management
CAPITAL ONE
01.2004 - 01.2012
Business Analyst/Helpdesk Specialist
CAPITAL ONE
01.1996 - 01.2004
MASTER OF SCIENCE - Information Systems
Strayer University
BACHELOR OF ARTS - Communications
Virginia Wesleyan College
MBA - Business Management
Strayer University
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