Troy Dibell
Alexandria,VA
Summary
Results-driven General Manager with over 39 years of experience in staff management, inventory control, and operations management. Proven ability to enhance processes and build strong vendor and client relationships, driving sales growth and operational efficiency.
Overview
39
39
years of professional experience
Work History
General Manager
Auto Supply and Parts, Co.
Alexandria, Virginia
09.1986 - 11.2025
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Tracked monthly sales.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Managed inventory levels.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Directed safety operations and maintained clean work environment to adhere to OSHA requirements.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening and closing, functions to maintain operational standards each day.
- Coordinated and directed activities of departments concerning production, pricing and sales.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Scheduled equipment repairs, installations, etc.
- Scheduled Automotive Lift Inspections for large dealer group to ensure safe working equipment.
- Worked with KPA compliance company to ensure safe work environment on site and in large automotive dealer group facilities.
- Managed vendor rebates for large automotive dealer group.
- Managed services provided to large automotive dealer group.
- Printed business cards using World of Fiery program with Ricoh C5200s and DocuCutter CC-330.
- Processed Termination Letters for large automotive dealer group.
- Utilized Reynolds & Reynolds Era Ignite Parts and Accounting applications for day to day and month end processing.
Education
High School Diploma -
Fort Hunt High School
Fairfax, VA05-1983
Some College (No Degree) -
George Mason University
Fairfax, VASkills
- Staff management
- Inventory control
- Operations management
- Safety compliance
- Employee training
- Sales tracking
- Vendor relationships
- Client account management
- Salary structure/compensation analysis
Timeline
General Manager
Auto Supply and Parts, Co.
09.1986 - 11.2025
High School Diploma -
Fort Hunt High School
Some College (No Degree) -
George Mason University