Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Troy Duncan

San Antonio

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stays current on menu items and consistently offers targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

7
7
years of professional experience

Work History

Software Engineer

3rd Millennium Classrooms
09.2023 - Current
  • Managed marketing campaigns to cultivate brand awareness and drive website traffic.
  • Collaborated with internal departments to rebuild user experiences and achieve marketing goals.
  • Coordinated with other engineers to evaluate and improve software interfaces.
  • Analyzed proposed technical solutions based on customer requirements.
  • Created proofs of concept for innovative new solutions.

Server

North Italia
03.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Pappadeux Seafood Kitchen
07.2020 - 03.2022

Server

The Olive Garden
01.2018 - 03.2020

Education

Bachelor of Science - Computer Engineering

The University of Texas At San Antonio
San Antonio, TX
05-2024

Skills

  • Team member support
  • Effective customer upselling
  • Order management
  • Wine pairings
  • Sales techniques
  • Multitasking and organization
  • Web Development and Marketing

Languages

Bulgarian
Native or Bilingual

Timeline

Software Engineer

3rd Millennium Classrooms
09.2023 - Current

Server

North Italia
03.2022 - Current

Server

Pappadeux Seafood Kitchen
07.2020 - 03.2022

Server

The Olive Garden
01.2018 - 03.2020

Bachelor of Science - Computer Engineering

The University of Texas At San Antonio

Similar Profiles

CREATE PROFILE
Troy Duncan