Troy Escarpeta
Worcester,MA
Summary
Results-driven sales professional with a proven track record of exceeding sales targets and building strong customer relationships. Expertise in lead generation, account management, and real estate acquisition. Adept at identifying opportunities, negotiating contracts, Closing deals and delivering exceptional customer service.
Overview
12
12
years of professional experience
Work History
Growth Manager
Vanderburgh Sober Living
05.2023 - Current
- Acquired properties on and off-market, leveraging real estate license and market expertise to expand the organization's portfolio of sober living homes.
- Sourced and analyzed potential real estate deals, negotiating favorable purchase terms and coordinating closing processes.
- Onboarded qualified operators to manage sober home businesses, ensuring high-quality care and compliance standards.
- Maintained a strong pipeline of potential operators using HubSpot CRM to track progress and manage communication.
- Developed and executed strategies to acquire new affiliates, managing the entire relationship lifecycle from initial outreach to ongoing support.
Acquisition Manager
HomeCashSolutions.com
05.2017 - 01.2023
- Generated and qualified a robust pipeline of seller leads through targeted marketing campaigns and networking initiatives.
- Conducted property assessments, including site visits and photographic documentation, to evaluate property condition and investment potential.
- Analyzed market trends and property data to develop competitive pricing strategies and maximize profitability.
- Negotiated purchase contracts with sellers, overcoming objections and securing favorable terms for investors.
- Drafted and executed legally sound purchase agreements, ensuring compliance with real estate regulations and investor requirements.
Real Estate Agent
Century 21
02.2017 - 01.2023
- Advised and educated clients on buying and selling properties, providing expertise on current market trends and optimal strategies.
- Conducted property walkthroughs with investors, hosted open houses, and implemented effective marketing campaigns to promote property sales, including off-market listings.
- Assisted homeowners with achieving quick sales through targeted marketing and efficient closing processes.
- Skillfully negotiated selling prices, securing favorable outcomes for clients while maintaining strong relationships with all parties involved.
- Managed all aspects of the real estate transaction process, ensuring seamless coordination between buyers, sellers, and other stakeholders through successful closings.
- Generated leads through a multi-faceted approach, including online platforms, direct mail campaigns, cold calling, and print advertising.
Senior Accounts Executive
Constant Contact
10.2018 - 06.2021
- Consistently exceeded monthly sales targets (110% attainment or higher) and achieved a 29% conversion rate from a monthly average of 300-400 warm/cold leads.
- Provided consultative sales strategies and email marketing expertise to businesses and non-profit organizations globally, resulting in increased client satisfaction and revenue growth.
- Managed sales pipeline effectively using Salesforce, demonstrating a strong understanding of eCommerce businesses and their unique needs.
- Mentored new sales representatives, conducted call reviews and role-plays, and provided daily check-ins to facilitate their onboarding and skill development.
- Served as Team Leader, attending and hosting meetings, providing sales updates, boosting team morale, and maintaining accurate team metrics.
- Received numerous accolades, including Quarterly All-star (2019 & 2020), President's Club (2021 - top 10% of the company), and Team Player of the Month (August 2020), and was promoted to Senior Inside Sales Representative after 8 months.
Inside Sales / Account Manager
Renewal By Andersen
01.2016 - 11.2016
- Developed a comprehensive understanding of customer needs and their position in the buying market to tailor effective sales strategies.
- Conducted customer satisfaction surveys to gather valuable feedback and identify areas for improvement in service delivery.
- Skillfully managed leads and customer relationships, handling 60-80 inbound and outbound calls daily to drive customer retention and satisfaction.
- Provided exceptional customer service and skillfully presented solutions to secure appointments and drive sales, generating over $3 million in revenue.
Licensed Insurance Producer
Goji
06.2013 - 11.2015
- Provided consultative guidance to clients, helping them navigate auto, home, and personal lines insurance options to find the best solutions.
- Developed and maintained strong relationships with prospects, clients, and partners, ensuring high levels of customer satisfaction and retention.
- Consistently achieved top sales performance (within the top 10%) and maintained high conversion rates, frequently earning Gold/Silver Club status.
- Effectively managed time and adapted to changing goals and conditions, demonstrating proficiency in EZLynx, Velocify, and Salesforce.
- Possesses a Massachusetts Personal Line Insurance License with licenses in FL, SC, KY, IN, TX, MN, VA, OH, WA, and PA. Knowledgeable about various auto insurance carriers, their benefits, requirements, and software
Education
Associate of Arts - Liberal Arts And General Studies
Bronx Community College of The City University of New York
The Bronx, NY08.2009
Skills
- Strong communication and interpersonal skills
- Ability to understand customer needs and offer solutions
- Persuasion and negotiation skills
- Time management and organization
- Adaptability and resilience
- Networking and relationship building
- Sales planning and goal setting
- CRM management
- Customer Relationships
- Sales Quota Achievement
- Sales Strategies Implementation
- Strong Presentation Skills
- Creative direction
Timeline
Growth Manager
Vanderburgh Sober Living
05.2023 - Current
Senior Accounts Executive
Constant Contact
10.2018 - 06.2021
Acquisition Manager
HomeCashSolutions.com
05.2017 - 01.2023
Real Estate Agent
Century 21
02.2017 - 01.2023
Inside Sales / Account Manager
Renewal By Andersen
01.2016 - 11.2016
Licensed Insurance Producer
Goji
06.2013 - 11.2015
Associate of Arts - Liberal Arts And General Studies
Bronx Community College of The City University of New York
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