Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Troy Eubanks

Bridgeton,NJ

Summary

Proven track record in enhancing tenant satisfaction and streamlining workflow processes, notably with Xfinity Comcast. Expert in appliance installation and electrical troubleshooting, demonstrating exceptional problem-solving abilities and attention to detail. Achieved significant reductions in repeat service calls, maintaining a commitment to quality and efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Make Ready Technician

Morgan Properties
08.2023 - Current
  • Assisted in conducting move-in and move-out inspections, helping to maintain high standards of quality across all properties.
  • Maintained a clean and safe environment for residents with regular groundskeeping tasks, including landscaping and trash removal.
  • Consistently met or exceeded performance expectations, resulting in positive feedback from supervisors and colleagues.
  • Enhanced tenant satisfaction by providing timely and efficient repairs in individual units.

Residential Cable Technician

Xfinity Comcast
04.2021 - 08.2023
  • Exceeded monthly productivity targets by diligently completing assigned tasks in a timely manner without sacrificing quality or accuracy.
  • Streamlined workflow processes with thorough documentation of completed projects, resulting in improved efficiency.
  • Reduced repeat service calls by accurately diagnosing issues during initial appointments and implementing effective solutions.
  • Demonstrated proficiency in utilizing various diagnostic tools for identifying malfunctions in complex cable systems.
  • Maintained excellent client relations, providing clear explanations of technical procedures and addressing concerns.

Assembly Technician

Lowes Home Improvment
01.2019 - 06.2023
  • Performed assembly of products according to specifications and instructions.
  • Assembled and aligned parts and fixtures using hand and power tools.
  • Kept work areas organized, tidy, and clean for maximum productivity.
  • Reassembled and adjusted components to meet required specifications.

Education

High School Diploma -

Cumberland Regional High School
Bridgeton, NJ

Skills

  • Appliance Installation
  • Power tool proficiency
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Electrical Troubleshooting
  • Preventive Maintenance

Certification

  • OSHA Safety Certification - Occupational Safety and Health Administration.
  • Apartment Maintenance Technicians Endorsement (CAMT) – National Apartment Association Education Institute.
  • Environmental Protection Agency Refrigerant Recovery and Recycling Certification (EPA Section 608) - U.S. Environmental Protection Agency.

Timeline

Make Ready Technician

Morgan Properties
08.2023 - Current

Residential Cable Technician

Xfinity Comcast
04.2021 - 08.2023

Assembly Technician

Lowes Home Improvment
01.2019 - 06.2023

High School Diploma -

Cumberland Regional High School

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Troy Eubanks