Troy Eytcheson
Fulton,IN
Summary
Strategic Sales professional and entrepreneur with many years of experience in retaining top accounts and growing profit channels. Multi-tasking and self-motivated with expertise in expanding network connections, implementing pricing models, and managing vendor relations. Skilled in territory development and revealing customer needs to deliver solutions.
Overview
12
12
years of professional experience
Work History
Sales Professional
A&m Home Services
Plymouth, IN
07.2024 - Current
- Developed and implemented sales strategies to increase customer base and boost revenue.
- Analyzed competitor activities and adjusted strategies accordingly.
- Provided detailed product information to customers and answered inquiries in a timely manner.
- Generated leads through cold-calling, networking, email campaigns.
- Negotiated pricing contracts with clients for optimal profitability.
- Prepared presentations and conducted demos of products or services for potential buyers.
- Utilized CRM software to track customer interactions and monitor progress toward goals.
- Resolved customer complaints promptly and professionally.
- Participated in training sessions on new products or trends in the industry.
Owner Operator
Deez Distro/ERC
Fulton, IN
04.2020 - Current
- Developed business plan and budget to maximize profitability.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Created marketing strategies to drive revenue and increase brand visibility.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Developed strategic partnerships with other businesses in order to expand reach into new markets.
- Established pricing models that balanced competitiveness with profitability goals.
- Organized events such as trade shows or conferences in order to promote brand awareness.
- Provided leadership support for team members through coaching and mentorship programs.
- Produced detailed reports on key performance indicators for internal review purposes.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Ensured compliance with regulatory requirements related to product manufacturing and distribution.
- Ensured compliance with applicable laws and regulations related to product manufacturing.
- Implemented strategies to reduce waste levels during product manufacturing process.
- Developed methods for automating certain aspects of product manufacturing processes.
- Ensured compliance with safety regulations during product manufacturing stages.
- Troubleshooted machine malfunctions and adjusted settings as needed to ensure accuracy in product manufacturing process.
- Ensured compliance with all applicable regulations related to product manufacturing.
Construction Field Supervisor
Contract Lumber
Brownsburg, IN
10.2018 - 04.2020
- Directed and coordinated the activities of workers in a construction project.
- Monitored quality control procedures to ensure compliance with standards.
- Provided technical advice to laborers, subcontractors, and other personnel onsite.
- Conducted safety inspections and ensured that all safety protocols were followed.
- Scheduled work assignments for laborers, subcontractors, and other personnel involved in the project.
- Inspected materials used during construction to ensure they met job specifications.
- Coordinated with architects, engineers, and other professionals regarding changes or modifications to plans or designs.
- Ordered supplies as needed for completion of projects.
- Resolved conflicts between workers or subcontractors when necessary.
- Ensured that all building codes were adhered to throughout the project's duration.
- Performed daily site assessments to identify potential hazards or risks.
- Implemented corrective actions when necessary due to deviations from established processes or procedures.
- Reviewed blueprints, drawings, and skhes prior to beginning any construction activity.
- Responsible for coordinating deliveries of materials from suppliers to worksite location.
- Prepared reports detailing progress made on a weekly basis for management review.
- Developed strategies for efficient completion of projects within tight deadlines.
- Supervised projects to uphold schedule requirements and quality demands.
- Managed sites by focusing on safety, operations and productivity.
Production Manager/Sales Manager
Rustic Designs
Rochester, IN
03.2016 - 10.2018
- Developed and implemented production schedules to ensure timely completion of projects.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Maintained accurate records of production data such as labor costs, output, and quality control results.
- Analyzed production processes to identify areas for improvement in efficiency and cost savings.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Implemented strategies to reduce waste while maintaining high-quality standards.
- Implemented retail sales strategies to increase revenue from product sales.
- Identified potential sales opportunities during customer interactions and referred them to sales team accordingly.
Sales Professional
West Gate Chrysler
Plainfield, IN
07.2012 - 03.2016
- Generated leads through cold-calling, networking, email campaigns.
- Maintained relationships with existing customers to encourage repeat and additional sales.
- Negotiated pricing contracts with clients for optimal profitability.
- Utilized CRM software to track customer interactions and monitor progress toward goals.
- Participated in training sessions on new products or trends in the industry.
- Reviewed weekly and monthly sales results with management team members.
- Recommended discounts or special offers based on customer needs.
- Updated job knowledge by participating in educational opportunities.
- Answered customer questions, shared product knowledge and researched pricing and availability.
Education
Associate of Science - Broadcasting/Sales
Vincennes University
Vincennes, IN05-2003
Skills
- Client presentations
- Sales and marketing strategies
- Sales Pipeline Management
- Cold-calling
- Upselling and Cross Selling
- Sales strategy development
- Performance Tracking
- Sales Presentations
- Business Development
- Sales analytics
- Closing Techniques
- Customer Relationship Building
- Customer Service
Timeline
Sales Professional
A&m Home Services
07.2024 - Current
Owner Operator
Deez Distro/ERC
04.2020 - Current
Construction Field Supervisor
Contract Lumber
10.2018 - 04.2020
Production Manager/Sales Manager
Rustic Designs
03.2016 - 10.2018
Sales Professional
West Gate Chrysler
07.2012 - 03.2016
Associate of Science - Broadcasting/Sales
Vincennes University
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