Troy Ferencak
Port Saint Lucie,FL
Summary
Proven sales professional with a track record of enhancing customer satisfaction and increasing sales revenue at JPI through expert customer relationship building and strategic sales and marketing techniques. Excelled in upselling, cross-selling, and persuasive client presentations, demonstrating a unique blend of negotiation prowess and customer needs assessment.
Overview
4
4
years of professional experience
Work History
Salesman
JPI
04.2022 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Maintained current knowledge of evolving changes in marketplace.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Salesman
Garabar Roofing
04.2021 - 03.2022
- Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Maintained current knowledge of evolving changes in marketplace.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Salesman
Coastal Green Energy Solutions
09.2020 - 03.2021
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained current knowledge of evolving changes in marketplace.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
Sales
JPI
04.2020 - 08.2020
- Enhanced overall sales performance by providing comprehensive support to the sales team.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Used job nimbus to document sales activities and sales pipelines.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Placed sales calls and handled sales for incoming customer calls.
- Increased sales revenue by developing and implementing effective sales strategies in assigned territory.
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Increased aftermarket sales by developing and implementing strategic sales plans.
Education
High School Diploma -
Kirtland High
Kirtland Ohio06.1980
Skills
- Sales and marketing strategies
- Customer Relationship Building
- Sales strategy development
- Upselling and Cross Selling
- Client presentations
- Relationship Building
- Customer Relations
- Sales expertise
- Negotiation Tactics
- Contract Negotiations
- Systems and software expertise
- Sales closing
- Customer Needs Assessment
Timeline
Salesman
JPI
04.2022 - Current
Salesman
Garabar Roofing
04.2021 - 03.2022
Salesman
Coastal Green Energy Solutions
09.2020 - 03.2021
Sales
JPI
04.2020 - 08.2020
High School Diploma -
Kirtland High
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