Summary
Overview
Work History
Education
Skills
References
Timeline
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Troy Ford

Upland,CA

Summary

Dedicated professional with a consistently positive attitude, fostering a collaborative team environment. Adept at effective communication, both verbal and written, demonstrated through strong email etiquette. Known for organizational prowess, ensuring tasks are efficiently managed and completed.

Overview

13
13
years of professional experience

Work History

Fulfillment Associate

Gorjana
Laguna Beach, CA
09.2023 - 12.2023
  • Accepted, processed and quickly filled orders.
  • Verified orders for accuracy and completeness, ensuring all necessary components were included.
  • Calculated shipping costs and updated invoices accordingly.
  • Monitored stock levels and notified supervisor when supplies needed to be replenished.
  • Operated handheld scanners to track merchandise throughout fulfillment process.

Warehouse Assistant

Spar DC Services
Riverside, CA
02.2022 - 08.2023
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Compared and verified identifying information of outgoing shipments.
  • Organized materials on pallets according to size, weight, and type of item.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.

Crew Shift Leader

MMD Legal Cannabis
North Hollywood, CA
01.2017 - 12.2021
  • Organized and scheduled meetings, conferences, travel arrangements, and other administrative activities.
  • Utilized company reports to analyze sales, gross profit and inventory activity.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Assisted with revenue and profitability improvements, advertising, sales and human resources initiatives.
  • Helped increase company profitability through customer relationship development, community involvement and marketing campaigns.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Provided general administrative support including answering phones, typing letters, reports and memos.
  • Monitored inventory levels of office supplies and placed orders as needed.
  • Resolved any operational issues that arose during day-to-day operations quickly and efficiently.

Restaurant Busser

Il Fornaio Restaurant
Pasadena, CA
06.2012 - 05.2014
  • Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
  • Delivered excellent customer service by being friendly and accommodating guest needs.
  • Swept floors and removed garbage from dining area.
  • Served water, coffee and soft drinks and offered refills to promote excellent customer service.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Ensured that all areas were properly sanitized at the end of each shift.
  • Followed safety and sanitation guidelines in accordance with local health regulations.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Supported serving staff in delivering accurate and well-presented food orders.

Solar Panel Installer

Sand Dollar Construction
San Bernardino, CA
05.2011 - 07.2011
  • Set up monitoring equipment to assess performance of solar energy systems.
  • Checked electrical components of solar systems and ensured they meet safety requirements.
  • Laid out and installed mounting hardware, such as brackets, bolts, and screws.
  • Assembled solar modules, panels and support structures to maintain efficient installation, electrical configuration and system maintenance.
  • Coordinated with team members on all aspects of project completion, including scheduling installations and deliveries.
  • Worked with cross-functional teams to achieve goals.

Education

Some College (No Degree) - Cognitive Psychology

Chaffey College
Rancho Cucamonga, CA

Some College (No Degree) - Cognitive Psychology

Kansas Wesleyan University
Salina, KS

Skills

  • Customer Service
  • Inventory Auditing
  • Order Processing
  • Detail Oriented
  • Punctual and Reliable
  • Team Leadership

References

References available upon request.

Timeline

Fulfillment Associate

Gorjana
09.2023 - 12.2023

Warehouse Assistant

Spar DC Services
02.2022 - 08.2023

Crew Shift Leader

MMD Legal Cannabis
01.2017 - 12.2021

Restaurant Busser

Il Fornaio Restaurant
06.2012 - 05.2014

Solar Panel Installer

Sand Dollar Construction
05.2011 - 07.2011

Some College (No Degree) - Cognitive Psychology

Chaffey College

Some College (No Degree) - Cognitive Psychology

Kansas Wesleyan University

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Troy Ford