Troy Glasper
Las Vegas,NV
Summary
My background in the military gives me the knowledge and experience on how efficient teamwork should operate and what it takes to meet the required standards. People are important , so knowing how to communicate and understanding different personalities helps with team building. I’m always willing to learn and listen from anyone. I understand each person have something to offer to mission so it’s beneficial to take advice when it can be given, I believe in making places better than what they were before I came in. I believe everyone has room to improve and with that mentality, the workforce should also gain more success and improvement,
Security professional with commitment to maintaining high standards and delivering results. Proven ability to manage security operations, respond to emergencies, and ensure safety of personnel and property. Known for strong team collaboration, adaptability to changing needs, and reliability in all situations.
Security professional with solid expertise in safeguarding assets, maintaining order, and ensuring safety. Strong focus on collaboration, reliability, and adaptability to changing situations. Skilled in threat assessment, emergency response, and conflict resolution. Known for integrity, vigilance, and effective communication.
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Armed Security Officer
Allied Universal Security Services
09.2024 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
- Maintained physical fitness to perform physically demanding job tasks.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Safeguarded valuable assets through diligent surveillance and appropriate response to potential threats.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
- Assisted in the development of site-specific security protocols, resulting in increased operational effectiveness.
- Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
- Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
- Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Enhanced security and safety by conducting regular patrols around facility perimeter.
- Provided first response to emergency situations, coordinating with law enforcement and emergency medical services for effective resolution.
Unarmed Security Officer
GardaWorld Security
07.2023 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
Administration
United States Air Force, USAF
06.2020 - 04.2021
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Processed financial documents, contracts, expense reports and invoices.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Monitored schedules and calendar obligations for executives.
- Tracked project performance data to generate reports and keep management informed of important trends.
- Booked flights and reserved hotel rooms to plan and coordinate staff travel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Responded effectively to sensitive inquiries or complaints.
- Maintained accurate department and customer records.
- Provided secretarial and office management support while building cooperative working relationships.
- Directed customer communication to appropriate department personnel.
- Coordinated appointments, meetings and conferences.
- Scheduled appointments, meetings and events for management staff.
- Prepared and prioritized calendars and correspondence.
- Composed correspondence, reports and meeting notes.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Postal Clerk
United States Air Force, USAF
08.2019 - 06.2020
- Sold stamps, services and packaging.
- Help customers fill out change of address forms and reports for lost or stolen mail.
- Processed payments and handled cash using point of sale (POS) computer system.
- Offered support and advice to newer personnel to improve performance.
- Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Optimized area coverage by setting and adjusting effective schedules.
- Set goals and operating procedures that maximized employee effectiveness.
- Weighed parcels, calculating costs based on type, total weight and final destination.
- Routed all classes of mail in sequence of delivery along established route.
- Delivered various types of mail on routes according to strict timelines.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Sold stamps, tracking services and insurance to customers.
- Operated forklifts and other heavy equipment to move large items and containers.
- Operated mail processing equipment and manually sorted mail.
Education
High School Diploma -
Jefferson High School
Jefferson, GASkills
- Decision Making
- Equipment Operation
- Quality Assessment and Assurance
- Work Order Following
- Physical Strength and Stamina
- Problem Solving
- Loading Dock Operations
- Problem-Solving
- Loading and Unloading
- Warehouse Operations
- Team Collaboration
- Scanner Proficiency
- Packaging and Labeling Equipment
- Strong Math Skills
- Safety Protocols
- Package and Pallet Staging
- Load Security and Guidance
- Supply Chain Management
- Inventory Tracking
- Accuracy and Precision
- Bins, Carts and Containers
- Microsoft Office
- Critical Thinking
- Adaptable to Changing Needs
- Attention to Detail
- Relationship Building
- Crane Operation
- Electric Pallet Jacks
- Deadline Meeting
- Willing to Learn
- Equipment Maintenance and Repair
- Work Planning and Prioritization
- Logistics and Transportation
- Data Entry
- Reaction Time and Speed
- Protective Equipment Use
- Visual Inspection
- Public safety
- Report writing
- Guest relations
- Facility protection
- Perimeter security
- Crime prevention
- Equipment inspection
- Defensive tactics
- Security planning
- Law enforcement support
- Access control
- Close quarters combat
- Non-lethal weapons
- First responder experience
- Physical fitness
- Self-defense training
- Firearms proficiency
- Tactical training
- Facilities patrol
- Defensive strategies
- Building patrol
- Patrol procedures
- Vandalism prevention
- Radio communication
- Grounds patrols
- Safety control
- Honest and dependable
- Armed security guard certification
- Reliable and responsible
- Reliability
- Team player
- Patrolling
- Firearms expertise
- Incident reporting
- Team leadership
- Customer service
- Security operations experience
- Adaptable and flexible
- Security team coordination
- Cooperative attitude
- Attentive and observant
- Theft prevention
- Active listening
- Physical stamina
- Pattern recognition
- Visitor screening
Timeline
Armed Security Officer
Allied Universal Security Services
09.2024 - Current
Unarmed Security Officer
GardaWorld Security
07.2023 - Current
Administration
United States Air Force, USAF
06.2020 - 04.2021
Postal Clerk
United States Air Force, USAF
08.2019 - 06.2020
High School Diploma -
Jefferson High School
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