Summary
Overview
Work History
Skills
Certification
Timeline
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Troy Granicher

Los Angeles,CA

Summary

Experienced Parking Professional with a successful track record of increasing revenue and minimizing expenses. Knowledgeable with different assets including commercial, retail, hospitality, residential, and event spaces. Excels in using different types of technology to offer solutions to unique problems. Skilled in leading teams to meet KPIs including monetary and customer service-oriented goals. Empowering leader with excellent communication and collaboration abilities demonstrated over 7 years of management experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Regional Parking Manager, USA

Onni Group
05.2022 - Current
  • Managed all aspects of parking throughout the US portfolio including residential, commercial, retail, and hospitality assets exceeding $12 million in annual revenue
  • Worked closely with Development and Construction to design traffic flow patterns, installation of parking equipment and access control
  • Implemented different revenue strategies based on location type and customer base to achieve maximum revenue
  • Increased Revenue of all Residential Assets by 15% while reducing labor to maximize profits
  • Led and managed Onni's Electric Vehicle division in creating a business model to maximize rebates and carbon credits

Area Manager

Ace Parking
01.2021 - 05.2022
  • Managed Day to Day Parking Operations at 6 South Bay hotels including Valet and Self Parking
  • Led Opening team to successfully open 5 new hotels
  • Hired and trained a team of over 40 valets and supervisors to achieve high service scores, improve capture rates, and limit vehicle damages
  • Responsible for expenses and revenues exceeding 7 Million dollars annually
  • Established and retained great relationships with management at multiple properties
  • Resolved all problems or concerns with guests and clients in a timely manner

Account Manager

Ace Parking
01.2018 - 01.2021
  • Led and trained a team of 14 employees to follow Forbes 5-Star standards
  • Responsible for creating and following a budget that exceeded 4 million dollars of revenue and expenses
  • Hired and trained new employees, implementing best methods for serving clients and guests
  • Resolved customer complaints or problems to decrease escalation issues to maximize guest service scores

Skills

  • Budget Preparation
  • Financial Reporting
  • Operations Management
  • Client Relations
  • Project Management
  • Communication

Certification

Google Project Manager Certificate

Timeline

Regional Parking Manager, USA

Onni Group
05.2022 - Current

Area Manager

Ace Parking
01.2021 - 05.2022

Account Manager

Ace Parking
01.2018 - 01.2021

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Troy Granicher