
TROY GRUNDORF
Acworth, Georgia
678-983-1199
tmg.121890@yahoo.com
HVAC SERVICE TECHNICIAN | ELECTRICAL CONTROLS GRADUATE | BUILDING AUTOMATION SYSTEMS CANDIDATE
PROFESSIONAL SUMMARY
Electrical Controls graduate and HVAC Service Technician with over five years of experience troubleshooting, repairing, commissioning, and maintaining residential and commercial HVAC systems. Skilled in electrical diagnostics, low-voltage controls, communication circuits, sensor verification, system startup, and root-cause analysis. Experienced interpreting wiring diagrams, diagnosing control system failures, and resolving complex equipment issues in the field. Former United States Army Non-Commissioned Officer known for leadership, accountability, adaptability, and technical problem-solving. Seeking to leverage a strong electrical and HVAC background in a Building Automation Systems (BAS) Controls Technician role.
CORE COMPETENCIES
• Electrical Controls
• HVAC Controls & Diagnostics
• Building Automation Fundamentals
• Low Voltage Systems (24V)
• Wiring Diagrams & Schematics
• Electrical Troubleshooting
• Sensor Diagnostics
• Relay Logic
• Communication Circuits
• ECM Motors
• Variable Speed Equipment
• Commissioning & Startup
• Preventive Maintenance
• Technical Documentation
• Customer Service
• ServiceTitan
• Microsoft Office Suite
• Team Leadership
• Root Cause Analysis
PROFESSIONAL EXPERIENCE
HVAC SERVICE TECHNICIAN
Anchor Heating & Air
May 2025 – Present
• Perform advanced troubleshooting and repair of residential and light commercial HVAC systems.
• Diagnose electrical, refrigeration, airflow, and controls-related failures.
• Interpret wiring diagrams and manufacturer documentation to identify equipment issues.
• Utilize digital diagnostic equipment and testing procedures to improve service efficiency and accuracy.
• Mentor junior technicians on troubleshooting techniques, diagnostics, and repair procedures.
• Deliver exceptional customer service while maintaining high levels of system reliability and performance.
HVAC SERVICE TECHNICIAN
O'Callaghan Heating & Air
August 2023 – April 2025
• Performed service, maintenance, and repairs on residential and commercial HVAC equipment.
• Diagnosed electrical, mechanical, airflow, and control system failures.
• Worked directly with commercial customers and facility personnel to resolve technical issues.
• Coordinated materials, equipment, and project requirements to support successful job completion.
• Maintained compliance with company standards and safety procedures.
HVAC SERVICE TECHNICIAN
Premier Indoor Comfort
November 2022 – July 2023
• Diagnosed and repaired residential, commercial, geothermal, and specialty cooling systems.
• Performed preventative maintenance and system inspections to maximize equipment performance and longevity.
• Troubleshot electrical and mechanical failures using industry-standard testing equipment.
• Communicated technical findings and repair recommendations to customers.
LEAD INSTALLER / SERVICE TECHNICIAN
Air Pros
May 2021 – November 2022
• Installed, commissioned, and serviced residential HVAC systems.
• Performed electrical connections, low-voltage wiring, thermostat installation, and equipment startup.
• Verified proper operation through electrical testing, airflow analysis, and system performance checks.
• Developed strong customer relationships through professionalism and quality workmanship.
LEAD INSTALLER
Coolray
July 2021 – January 2022
• Installed residential and light commercial HVAC systems according to manufacturer specifications.
• Read and interpreted blueprints, schematics, and installation documentation.
• Tested electrical circuits and system operation to verify proper functionality.
• Diagnosed installation issues and implemented corrective actions as required.
COMFORT ADVISOR
ARS Rescue Rooter
• Consulted with homeowners to evaluate comfort needs and recommend HVAC solutions.
• Developed customer-focused recommendations based on equipment performance and efficiency goals.
• Consistently exceeded customer satisfaction expectations through technical knowledge and communication.
ADDITIONAL PROFESSIONAL EXPERIENCE
LOGISTICS ASSOCIATE
Erbe USA
2012 – 2021
• Managed shipping, receiving, inventory control, quality assurance processes, and customer support operations.
• Coordinated domestic and international shipments while maintaining inventory accuracy.
• Recognized by management and peers for reliability, leadership, and operational performance.
NON-COMMISSIONED OFFICER
United States Army
2010 – 2016
• Honorably served in leadership positions overseeing personnel, training, and operational readiness.
• Developed strong leadership, communication, accountability, and problem-solving skills.
• Successfully completed Warrior Leadership training and other military development programs.
EDUCATION
ASSOCIATE DEGREE – ELECTRICAL CONTROLS
Lincoln Technical College
Marietta, Georgia
2022 – 2024
HVAC INSTALLATION AND REPAIR
Fortis College
Smyrna, Georgia
2019 – 2020
WELDING AND FABRICATION
Fortis College
Smyrna, Georgia
2021 – 2022
CERTIFICATIONS
EPA Universal Certification
Forklift Certified
Wave Certified
TECHNICAL EXPERIENCE
• HVAC Controls
• Electrical Systems
• Control Boards
• Thermostats
• Relays and Contactors
• Sensors and Transducers
• Communication Systems
• Heat Pumps
• Furnaces
• Rooftop Units
• Geothermal Systems
• Mini-Splits
• Commercial HVAC Equipment
• Startup and Commissioning
• Electrical Diagnostics
• Preventive Maintenance
• Customer-Focused Service