Summary
Overview
Work History
Education
Skills
Timeline
License
Generic

Troy Guilmette

Westford,MA

Summary


Experienced with HVAC systems installation, maintenance, and repair. Uses diagnostic tools and problem-solving skills to enhance system performance and customer satisfaction. Knowledge of industry standards and best practices ensures reliable and efficient service delivery.

Overview

19
19
years of professional experience

Work History

Senior HVAC Technician

Phoenix Air Services
06.2006 - Current
  • Diagnosed and repaired HVAC systems to ensure optimal performance and efficiency.
  • Managed installation of heating and cooling equipment in residential and commercial buildings.
  • Trained junior technicians on best practices for system maintenance and troubleshooting.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Repaired and replaced motors, bearings and belts.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Repaired and replaced heating and air conditioning systems for commercial customers in [Type] industry.
  • Conducted detailed diagnostics to identify and fix complex HVAC system faults, improving operational reliability.
  • Increased customer retention by offering knowledgeable advice on HVAC system care and maintenance.
  • Repaired and replaced faulty motors, blowers, switches and compressor units.
  • Inspected cooling systems and identified potential problems.
  • Used technical skills, tools, and techniques like soldering to repair parts.
  • Installed supporting components such as fuel lines and wiring to complete systems.

Education

HVAC

Porter & Chester Institute
Westborough, MA

Skills

  • Technical troubleshooting
  • Electrical wiring
  • System troubleshooting
  • HVAC controls
  • Commercial installation
  • Chillers
  • Certified HVAC technician
  • Licensed refrigeration technician
  • Valid MA driver's license

Timeline

Senior HVAC Technician

Phoenix Air Services
06.2006 - Current

HVAC

Porter & Chester Institute

License

*  Refrigeration Contractor License

*  Construction Supervisor License

*  MA Refrigeration Technician

*  MA Oil Burners License

*  Sheet Metal Works License

*  Universal EPA License

*  Hot Works License