Troy Hall
Roseburg,OR
Summary
Hard working, determined, long lasting employee, excelling in customer service and drink preparation techniques. Recognized for enhancing guest experiences through effective communication and upselling strategies, while maintaining a clean and organized work environment. A reliable team player committed to responsible alcohol service and customer satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Bartender
Arcade Tavern
02.2018 - 09.2025
- Learned cocktail preparation techniques and ingredient combinations.
- Provided excellent customer service in fast-paced environment.
- Assisted in maintaining cleanliness and organization of bar area.
- Gained knowledge of various beverage types and menu offerings.
- Developed effective communication skills while interacting with customers and staff.
- Adapted quickly to changing demands during peak service hours.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Server
Bandon Dunes Golf Resort
09.2013 - 01.2018
- Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
- Coordinated food and beverage orders with kitchen staff to maintain service efficiency.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Resolved customer complaints promptly to enhance dining experience and retention.
- Served food and beverages promptly with focused attention to customer needs.
- Implemented upselling techniques that increased average check totals through strategic menu recommendations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Bandon High
Bandon, ORSkills
- Strong multitasking
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Handling difficult customers
- Alcohol awareness
- Drink preparation techniques
- Food service
- Outstanding customer service
- Fast learner
Timeline
Bartender
Arcade Tavern
02.2018 - 09.2025
Server
Bandon Dunes Golf Resort
09.2013 - 01.2018
High School Diploma -
Bandon High
Similar Profiles
Jevon MaynardJevon Maynard
Bartender at Arcade TavernBartender at Arcade Tavern
Samuel DolanSamuel Dolan
Manager at Goodtimes Arcade & TavernManager at Goodtimes Arcade & Tavern
Aidan HarringtonAidan Harrington
Restaurant Worker at Mulligans Arcade and TavernRestaurant Worker at Mulligans Arcade and Tavern
Jeneva ChapmanJeneva Chapman
MSR/Teller at Rogue Credit Union (800) 856-7328MSR/Teller at Rogue Credit Union (800) 856-7328
Hollie BrooksHollie Brooks
Surgery Scheduler at Oregon Surgery CenterSurgery Scheduler at Oregon Surgery Center