Troy Hamdan
Austin,TX
Summary
Detail-oriented individual known for strong teamwork and organizational skills. Experienced in mentoring, leading quality assurance efforts, and creating supportive environments for both team members and customers.
Overview
3
3
years of professional experience
Work History
Best Mentor
Best Texas
Pflugerville, TX
05.2025 - Current
- Mentored and guided participants in skill development and personal growth
- Facilitated workshops on effective communication and problem-solving strategies
- Collaborated with team members to create supportive mentoring environment
- Collaborated with teachers, counselors and administrators to foster access to resources and support.
Front Counter Specialist
Chick-fil-A
Pflugerville, TX
01.2024 - Current
- Developed and implemented training materials for new team members to enhance operational efficiency.
- Analyzed customer feedback data to identify service trends and improve guest satisfaction initiatives.
- Followed all company policies and procedures to deliver quality work.
- Led quality assurance efforts, maintaining high standards for all products and services.
Theater Crew Member
Cinemark
Pflugerville, TX
02.2023 - 10.2023
- Assisted in maintaining cleanliness and organization of theater facilities.
- Collaborated with team members to enhance customer service experience during peak hours.
- Managed inventory and replenished concession supplies for optimal service efficiency.
- Trained new crew members on operational procedures and safety protocols.
Education
Bachelor of Science - Mechanical Engineering
Texas State University
San Marcos, Texas, TX05-2029
Skills
- Teamwork and collaboration
- Effective leadership
- Team collaboration
- Organization
Timeline
Best Mentor
Best Texas
05.2025 - Current
Front Counter Specialist
Chick-fil-A
01.2024 - Current
Theater Crew Member
Cinemark
02.2023 - 10.2023
Bachelor of Science - Mechanical Engineering
Texas State University