Troy Jackson
Winter Park
Summary
Dynamic Accounts Payable Specialist with a proven track record in accounting, adept at processing up to 700 invoices weekly while enhancing vendor relations. Skilled in QuickBooks and financial analysis, I excel in problem-solving and communication, ensuring accuracy and compliance in all financial operations. Committed to operational excellence and quality assurance.
Overview
17
17
years of professional experience
Work History
Accounts Payable Specialist
AppleOne
Orlando
06.2022 - 02.2024
- Processed 300 to 700 invoices weekly, emphasizing accuracy and efficiency.
- Managed corporate vendor relationships to ensure prompt resolution of inquiries.
- Prepared and reconciled monthly statements, auditing petty cash accounts and updating vendor files.
- Performed tasks on a contractual basis across various industries, including legal and media.
- Utilized software such as QuickBooks and MS Office Suites for efficient data management.
- Executed quality assurance measures to uphold record accuracy and compliance standards.
- Conducted invoice matching, coding, and batching to streamline financial processes.
- Oversaw month-end and year-end closing activities to maintain fiscal integrity.
Accounts Payable
Accountemps
Orlando
02.2007 - 05.2023
- Processed 300 to 500 invoices weekly, ensuring accuracy and efficiency.
- Managed vendor and customer relationships at corporate and local levels.
- Evaluated internal processes, recommending enhancements for operational effectiveness.
- Gained experience through contractual roles in healthcare, manufacturing, construction, and hospitality.
- Executed quality assurance processes, maintaining accurate records and bookkeeping assistance.
- Performed invoice matching, coding and batching invoices for timely payments.
- Updated vendor records and customer profiles to ensure data integrity.
- Conducted collections and insurance verifications while supporting monthly and year-end closings.
Customer Service Coordinator
CVS
Remote
01.2017 - 08.2019
- Served as primary problem-solver for patients, internal clients, and peers.
- Assisted over 100 customers daily in clarifying medical benefits and accessing prescribed medications.
- Conducted quality assurance to enhance service reliability and accuracy.
- Updated customer profiles to ensure current information and efficient service delivery.
Order Entry Supervisor
Matthews International
Apopka
02.2015 - 08.2017
- Collaborated with the sales department to process over 200 client orders weekly.
- Supervised Order Entry Specialists, enhancing training and order entry workflows.
- Developed and implemented new departmental policies to improve operational efficiency.
- Executed quality assurance checks to maintain high standards of service.
- Updated vendor records and customer profiles for accurate data management.
- Utilized MS Office Suites, Google Suites, Excel, SAP, and Salesforce effectively.
Accounts Payable Clerk
US Lawns
Orlando
01.2007 - 01.2008
- Processed 300 to 500 invoices weekly for multiple franchise locations.
- Maintained daily communication with franchisees to resolve invoice discrepancies.
- Facilitated corrections and adjustments to work proposals efficiently.
- Performed quality assurance on invoices to ensure accuracy and compliance.
- Updated vendor records and customer profiles in proprietary CRM.
- Executed coding and batching of invoices for streamlined processing.
- Conducted data entry tasks using QuickBooks, MS Office, Google Suites, and Excel.
- Managed collections and performed three-point matching for invoices.
Education
BACHELOR OF SCIENCE - PSYCHOLOGY
COLUMBIA COLLEGE OF MISSOURI
Online01-2026
ASSOCIATES OF ARTS - General Studies
SEMINOLE STATE College
Sanford, FL06-2005
Skills
- MS Office Suite and Google Suite
- Excel and Google Docs
- Asana project management
- QuickBooks and SAP
- Data entry and management
- Vendor relations and accounts payable
- Customer service and support
- Problem-solving and analysis
- Communication skills
- Financial analysis and quality assurance
Timeline
Accounts Payable Specialist
AppleOne
06.2022 - 02.2024
Customer Service Coordinator
CVS
01.2017 - 08.2019
Order Entry Supervisor
Matthews International
02.2015 - 08.2017
Accounts Payable
Accountemps
02.2007 - 05.2023
Accounts Payable Clerk
US Lawns
01.2007 - 01.2008
BACHELOR OF SCIENCE - PSYCHOLOGY
COLUMBIA COLLEGE OF MISSOURI
ASSOCIATES OF ARTS - General Studies
SEMINOLE STATE College