Troy Jacobs
Facility / Logistics Manager
Rowland,NC
Summary
Reliable Logistics Manager with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
35
35
years of professional experience
Work History
Team Lead
Emerging Technology Institute
Red Springs, NC
01.2023 - 10.2023
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team performance against targets, taking corrective action where necessary.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Provided support to junior staff during peak periods of workloads.
- Delegated tasks appropriately according to individual skill sets.
Logistics Manager
Emerging Technologies Institute Online
Red Springs, NC
01.2020 - 10.2023
- Monitored inventory levels and initiated re-stocking processes when necessary.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Oversaw warehouse staff to ensure proper handling and storage of materials and products.
- Ensured compliance with government regulations related to freight forwarding activities.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Collaborated with other departments to develop strategies that align with company objectives.
- Maintained relationships with key stakeholders like customers, suppliers, distributors.
- Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
- Worked collaboratively with customers and staff at various levels.
Facilities Manager
Emerging Technologies Institute Online
Red Springs, NC
01.2019 - 10.2023
- Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.
- Managed emergency situations such as fires, floods, power outages and other events impacting the facility.
- Coordinated the activities of subcontractors in relation to facility maintenance projects.
- Monitored facility operations to ensure adherence to safety regulations and compliance with applicable laws.
- Developed and implemented policies and procedures for maintenance, repair and operations of facilities.
- Maintained records of all building systems including HVAC, plumbing, electrical.
Drywall Supervisor
Oxendine Drywall and Stucco
Pembroke, NC
05.1999 - 05.2015
- Applied joint compound to joints between sheets of drywall.
- Finished joints with taping knives, float coats, and sanding tools.
- Mixed texture coatings for application onto wallboard surfaces.
- Installed corner beads and trim pieces prior to the application of texture coating.
- Applied several layers of joint compound in order to create a smooth finish.
- Applied acoustic ceiling tile to ceilings using adhesive compounds or nails.
- Filled holes in walls with spackling paste or other materials as needed.
- Removed excess materials from finished surfaces using scrapers, rasps, and sandpaper.
- Repaired damaged drywall by removing old material, cutting new pieces to size, installing them in place, applying joint compound, and sanding when necessary.
- Inspected work areas for safety hazards before beginning work.
Control Aide
USDA Farm Service Agency
Fairmont , NC
06.1992 - 06.1994
- Advised food growers on ways to best use land and most advantageous crops to grow.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Developed and implemented strategies to increase sales of proprietary products.
- Consulted with growers on agricultural issues and prescribed appropriate actions to resolve concerns.
- Presented information on latest precision agriculture technologies to internal partners and row crop farmers.
- Assessed geospatial data of damage patterns to identify areas in need of pesticide support.
- Reviewed satellite imagery to better understand agricultural implications for soil quality, terrain and weather conditions.
- Used geospatial technology to develop soil sampling grids or identify sampling sites for testing characteristics such as mineral content, pH or micronutrients.
- Enabled producers and researchers to elevate crop production efficiencies by identifying appropriate precision agriculture applications.
- Applied precision agriculture information to specifically reduce negative environmental impacts of farming practices.
- Collected information about soil or field attributes, yield data or field boundaries using field data recorders and basic geographic information systems (GIS).
- Gained extensive knowledge in data entry, analysis and reporting.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
Army Paratrooper 11h
US Army
Fort Bragg, NC
06.1988 - 06.1992
- Maintained accountability of assigned equipment and supplies to ensure readiness for operations.
- Monitored unit morale and welfare activities, providing guidance to improve morale when necessary.
- Performed duties as a member of a security detail in support of high-level government officials.
- Assisted in the preparation of administrative documents such as awards, evaluations, and promotion packets.
- Participated in joint training exercises with allied forces to build relationships between nations.
- Maintained and inspected parachutes, harnesses, and other related equipment to ensure proper functioning.
- Conducted physical readiness training for airborne operations.
- Provided instruction on the use of basic weapons such as rifles, pistols, and machine guns.
- Participated in night vision goggles operations while conducting air assaults or jumps into hostile areas.
- Assisted in loading heavy cargo onto aircrafts prior to airdrops.
- Performed maintenance of assigned weapons in accordance with unit standards.
- Assisted in coordinating paratrooper movements during combat operations.
- Mastered techniques for executing successful landings under difficult conditions.
- Operated successfully under wide range of lighting, weather and stress conditions to complete missions.
- Maintained peak physical condition to stay ready for challenging missions.
- Cleaned and maintained weaponry following official procedures for optimum reliability.
- Accounted for multi-million dollar inventories of equipment and supplies with no losses.
- Kept vehicles and critical equipment in peak operating condition with consistent upkeep.
Education
Advanced Soldiers Course
Fayetteville Technical Community College
Fayetteville, NC05.1989
Skills
- Supply Chain Management
- Transportation Management Systems
- Supplies Inventory
- Operational Management
- Product Management
- Warehouse Safety
- Team Management
- Logistics Management
- Warehouse Operations
- Vendor Relationship Management
- Logistics Oversight
- Shipping and Receiving
- Shipping and Receiving Operations
- Work Delegation
- Safety Standards
- Continuous Improvement
- Mentoring and Training
- Import and Export Operations
- Performance improvement
- Employee Evaluation
- Production monitoring
- Safety processes and procedures
- Workplace safety
- Equipment Maintenance
Affiliations
In my spare time I Shoot Competition Bows. It allows me Time to just unwind and Practice Patience. A Hobby i have Had Since Childhood,
who I am as a Person.
I'm a Highly Motivated Individual With a Mindset That Doesn't allow for Mediocrity. I Excell in Doing More With less. I also Strive for Perfection. My Personal Belief is. If you are the Smartest Person in the Room then Your in The Wrong Room.
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Life is Really Simple But we insist on Making it Complicated.
Confucius
Timeline
Team Lead
Emerging Technology Institute
01.2023 - 10.2023
Logistics Manager
Emerging Technologies Institute Online
01.2020 - 10.2023
Facilities Manager
Emerging Technologies Institute Online
01.2019 - 10.2023
Drywall Supervisor
Oxendine Drywall and Stucco
05.1999 - 05.2015
Control Aide
USDA Farm Service Agency
06.1992 - 06.1994
Army Paratrooper 11h
US Army
06.1988 - 06.1992
Advanced Soldiers Course
Fayetteville Technical Community College
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