Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Troy Johnson

Emergency Management
Miami Beach,FL

Summary

Strong leader and analytical problem-solver with talents for team building, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact department success. Dedicated to instill sound communication, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Emergency Management Coordinator - EOC Operations

Miami-Dade Department Of Emergency Management
01.2010 - Current
  • Maintain current understanding of local, state and federal guidelines for emergency response.
  • Manage Duty Officer program.
  • Conduct staff review meetings on implementation of EOC policies & procedures by municipal, state, and federal EOC representatives.
  • Foster relationships with municipal governments, county, tribal, federal, international and non-governmental agencies to manage effective planning and implementation of emergency response strategies.
  • Advise County Mayor upon request of overall status of community impacts and county response and recovery operations during EOC activations.
  • Oversee EOC activation operations as EOC Operations Section Chief during county emergencies & Special Events (NFL Super Bowl, etc.) and approve emergency daily reports of subordinates.
  • Collaborate with County Executive Office and county commissioners implement disaster preparedness initiatives.
  • Inspect facilities and equipment such as emergency management centers and communications equipment to determine operational and functional capabilities in emergency situations.
  • Work successfully within tight deadlines and fast-paced atmosphere.
  • Utilize critical thinking to analyze problems, evaluate solutions and make decisions of tasks executed by EOC staff.
  • Review operational plans from other locations to identify options for local systems.
  • Facilitate emergency management training for staff.
  • Conduct local and regional disaster response & recovery and domestic preparedness exercises with tracking and management of staff improvement planning.
  • Preside as Chair of Emergency Management Workgroup for Regional Domestic Security Task Force where initiatives are developed and championed at Executive Board Meetings.
  • Serve on Urban Area Security Initiative (UASI) Program Working Group funding local and regional domestic preparedness initiatives.
  • Increase regional funding for CERT trainings and program management by 100% resulting in UASI multi-year allocations of $300,000.
  • Represent the Department at stakeholder meetings (including Healthcare Coalition conferences) presenting on disaster preparedness initiatives.
  • Create grant project scope of work, monitor staff performance with vendor and ensure completion of project deliverables by vendor.

Acting Manager - Operations Bureau

Miami-Dade Department Of Emergency Management
10.2022 - 03.2023
    • Conducted team meetings and established goals and performance benchmarks in programmatic areas.
    • Accomplished multiple tasks within established timeframes.
    • Cross-trained existing employees to maximize team agility and performance.
    • Maximized performance by monitoring daily activities and mentoring team members.
    • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
    • Evaluated report data to proactively adjust and enhance operations.
    • Established and updated work schedules to account for changing staff levels and expected workloads.
    • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
    • Represented Department at stakeholder meetings.
    • Improved realization of organizational objectives by effectively communicating department goals, organizational objectives and industry trends.

Emergency Management Coordinator - EOC PS Branch

Miami-Dade Office Of Emergency Management
04.2006 - 12.2009
    • Updated public safety branch policies and procedures and managed training of EOC readiness to assigned incident personnel of 13 public safety agencies.
    • Investigated practical and theoretical issues facing emergency services and identified effective resolutions.
    • During EOC activations, implemented county response objectives during complex emergencies by directing EOC Public Safety branch agencies execute effective tasks and track performance and assessed compliance with applicable standards during EOC operations.
    • Approved subordinate emergency daily activity reports during EOC activations.
    • Inspected branch equipment such as communications equipment to determine operational and functional capabilities in emergency situations for use by branch personnel.
    • Participated on South Florida Regional Citizen Corps Committee and managed local delivery and maintenance of Community Emergency Response Team (CERT) trainings and community teams.
    • Performed duties for Training & Exercises program and Public Outreach programs in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
    • Submitted grant applications and secured funding for CERT equipment and training services.
    • Created grant project scopes of work and managed completion of project deliverables by vendor.

Health Planner

Health Council-South Florida
10.2000 - 02.2005
    • Spearheaded and implemented new projects to expand scope of engagement on community health intervention.
    • Managed Miami-Dade County Trauma Advisory Board and participated in Board of County Commissioner and League of Cities meetings regarding Trauma Advisory Board affairs.
    • Liaised with County Executive Office implement strategies related to Miami-Dade County Mayor's healthcare initiatives.
    • Coordinated Monroe County advisory board oversight meetings for operation of Transportation Disadvantaged program.
    • Monitored Health Foundation of South Florida grantee performance benchmarks and assist community healthcare provider on process improvements to remain in grant compliance.
    • Assisted Florida Department of Health with planning of public health exercises.
    • Created data reports.
    • Organized meetings of Planning Committee to review health policies and healthcare utilization data to develop recommendations for improved healthcare access.

Health Educator

Florida Department Of Health
06.1996 - 09.2000
    • Participated in Executive Board meetings with divisions and external agencies strategize on initiatives to support community health improvements.
    • Oversaw CPR training program which served as AHA Community Training Center.
    • Managed instructor cadre and data collection of training instruction for scheduled reporting.
    • Served on planning committee leveraging resources to conduct community CPR safety day events.
    • Promoted available resources and connected individuals with services.
    • Monitored and evaluated health education programs to verify quality and efficacy.
    • Gave public talks on importance of health education and specific disease prevention and treatment strategies.
    • Organized health screenings and assessments to evaluate community health needs.
    • Developed and implemented health education strategies to reach target audiences.
    • Built partnerships with community organizations to expand reach and impact.
    • Conducted research to stay up-to-date on health trends and health-related issues.
    • Implemented FDOH disaster preparedness protocols for hurricane season.

Education

M.P.H. - Community And Family Health

University of South Florida
Tampa, FL
12.1995

Skills

  • Performance Tracking and Evaluations
  • Strategic Planning
  • Managing Operations and Efficiency
  • Issue and Conflict Resolution
  • Contract Development and Management
  • Project Management
  • Staff Management
  • Team Leadership
  • Communication
  • Disaster Preparedness
  • Mentoring
  • Decision-Making

Affiliations

  • American Public Health Association
  • International Association of Emergency Managers

Certification

  • SCP - Supervisory Certification Program (Miami-Dade)
  • FEMA NIMS Incident Commander (L950)
  • FEMA NIMS Operations Section Chief (L958)
  • FEMA NIMS Division/Group Supervisor (L960)
  • FEMA Master Exercise Practitioner
  • FEMA Advanced Professional Series
  • CEM pending

Timeline

Acting Manager - Operations Bureau

Miami-Dade Department Of Emergency Management
10.2022 - 03.2023

Emergency Management Coordinator - EOC Operations

Miami-Dade Department Of Emergency Management
01.2010 - Current

Emergency Management Coordinator - EOC PS Branch

Miami-Dade Office Of Emergency Management
04.2006 - 12.2009

Health Planner

Health Council-South Florida
10.2000 - 02.2005

Health Educator

Florida Department Of Health
06.1996 - 09.2000

M.P.H. - Community And Family Health

University of South Florida

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