Troy Jordan
Lesco Logistics
Pueblo,CO
16
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Aircraft Servicer
16 Years 4 Months- Optimized service protocols to enhance operational efficiency and customer satisfaction.
- Trained and mentored new team members on service systems and procedures.
- Streamlined communication between departments to improve service response times.
- Coordinated equipment maintenance schedules to minimize downtime and disruptions.
- Increased team productivity with effective communication and collaboration strategies.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Followed safety protocols while working, avoiding accidents and injuries.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Removed safety hazards, soiled items, and trash from customer areas.
- Checked tools and equipment to prevent accidents and injuries.
- Monitored and maintained organized work space, confirming efficient operations.
- Refilled airplanes and vehicles with appropriate levels of fluids and lubricants.
- Coordinate and receive Avgas fuel deliveries. Perform receiving fuel quality control checks
- .Submit fuel utilization reports monthly
- Oversee inspection and documentation of the 12k gallon fuel storage tank
Security Officer
16 Years 4 Months- Monitored premises to ensure safety and compliance with security protocols.
- Conducted routine inspections of property, identifying and addressing potential hazards.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Implemented access control measures, ensuring authorized personnel entry only.
- Trained new security staff on procedures and emergency response protocols to protect US Air force students
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Lead Cook
16 Years 4 Months- Cooked to Air Force regulations and standards
- Coordinated inventory management processes to minimize waste and optimize ingredient usage.
- Conducted regular quality control checks to maintain consistency in food preparation and presentation standards.
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Supervised kitchen staff to ensure compliance with food safety standards and sanitation practices.
- Developed and implemented efficient cooking procedures to improve meal preparation timelines.
- Trained new team members on culinary techniques, equipment use, and safety protocols.
- Collaborated with management to design seasonal menus reflecting current food trends and customer preferences.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Supervised line cooks to monitor food safety and order accuracy.
- Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
- Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
- Taught kitchen staff safety protocols and restaurant standards.
Education
High School Diploma
No Degree - Culinary
Skills
Customer service
Goal-oriented mindset
Workflow management
Customer satisfaction measurement
Documentation and reporting
Multitasking and organization
Computer skills
Quality control
Progress reporting
Records maintenance
Timeline
Aircraft Servicer
Syscom
03.2010 - CurrentRead More
Security Officer
SYSCOM
03.2010 - CurrentRead More
Lead Cook
Lesco Logistics
03.2010 - CurrentRead More
Pueblo Community College
No Degree from Culinary
Read More
Pueblo Central High School
High School Diploma
Read More
References
Lucas Foster Director of maintenance 1-715-417-2308
Alan Unley Lead Aircraft Worker 1-719-214-2315
Taylor Walden Lead Aircraft Maintainer 1-719-214-4180
Spencer Barkey SMSgt US Air Force 1-850-376-3208