Summary
Overview
Work History
Education
Skills
Timeline
Generic

Troy Kriech

Webster,South Dakota

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Store Manager

Dollar General
07.2023 - 12.2023
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Interacted well with customers to build connections and nurture relationships.

Assistant Manager

Casey's Gas Station
01.2023 - 06.2023
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Resolved customer complaints with empathy and professionalism, restoring client confidence in the brand.

Education

High School Diploma -

Minneapolis Roosevelt
Minneapolis, MN
06.1994

Skills

  • Retail Inventory Management
  • Talent Recruitment
  • Supply Ordering
  • Promotional Planning
  • Loss Prevention
  • POS Systems
  • Shift Scheduling
  • Payroll Management
  • Employee Terminations
  • Multitasking and Organization
  • Customer Service
  • Opening and Closing Procedures
  • Friendly and Positive

Timeline

Store Manager

Dollar General
07.2023 - 12.2023

Assistant Manager

Casey's Gas Station
01.2023 - 06.2023

High School Diploma -

Minneapolis Roosevelt
Troy Kriech