Summary
Overview
Work History
Education
Skills
Timeline
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Troy Lamp

Hagerstown,MD

Summary

Proven leader and efficient problem-solver, adept in troubleshooting and staff training, enhanced team productivity by 20% at Rocky Top Wood Preservers. Skilled in equipment operation and fostering teamwork, consistently delivered high-quality results, ensuring safety and operational excellence. Demonstrates dependability and critical thinking, excelling in high-pressure environments.

Overview

45
45
years of professional experience

Work History

BACKTENDER

Maryland Paper
Williamsport, MD
05.2017 - Current
  • Coordinated with quality control teams to implement corrective actions for any identified defects or nonconformances.
  • Strengthened teamwork among crew members through open communication channels and constructive feedback regarding performance expectations.
  • Followed safety precautions and startup and shutdown procedures.

Treating Supervisor

Rocky Top Wood Preservers
Hagerstown, MD
05.1991 - 04.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Delivery Driver

Pizza Hut
Hagerstown, MD
06.2009 - 12.2010
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.

Yard Worker

Cavetown
Cavetown Md
03.2005 - 07.2006

Worked the lumber yard loading and unloading customers vehicles.

Soldier

US Army
Washington, DC
06.1979 - 07.1985
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
  • Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
  • Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
  • Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
  • Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Ensured mission success with diligent planning, coordination, and execution of various tasks.
  • Coached and mentored new recruits for motivated, high-performing teams.
  • Secured and protected military property, assets, and personnel.
  • Improved team cohesion by conducting regular training exercises and fostering a supportive environment.
  • Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.
  • Increased unit readiness by regularly assessing personnel performance and providing constructive feedback for improvement.
  • Relayed crucial information and coordinated operations using radio communications equipment.
  • Excelled in specialized training courses to enhance technical expertise in specific areas of military operations.
  • Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
  • Mitigated risks by conducting thorough safety assessments and implementing appropriate measures.
  • Operated and maintained armored vehicles.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Coordinated patrol operations to maintain safe urban and rural environments.
  • Responded calmly and professionally to chemical, biological and nuclear threats.
  • Optimized resource allocation for missions by continuously evaluating and adjusting supply needs.
  • Established effective communication channels to relay vital information between units during operations.
  • Drove mission success by effectively utilizing intelligence data gathered from various sources for informed decision-making during operations.
  • Cultivated positive relationships with local communities while deployed, fostering mutual respect and cooperation during missions.
  • Provided professional reconnaissance and security support during varied operations.

Education

HS Graduate - Electrical Maintenance

Allegany High School
Cumberland, MD
06.1979

Skills

Production monitoring

Safety inspection

Calibration expertise

Measurement taking abilities

Staff Training

Equipment monitoring

Troubleshooting skills

Equipment operation

Analytical and Critical Thinking

Clerical Support

Good Telephone Etiquette

Multitasking Abilities

Active Listening

Decision-Making

Teambuilding

Training and Development

Attention to Detail

Teamwork and Collaboration

Dependable and Responsible

Timeline

BACKTENDER

Maryland Paper
05.2017 - Current

Delivery Driver

Pizza Hut
06.2009 - 12.2010

Yard Worker

Cavetown
03.2005 - 07.2006

Treating Supervisor

Rocky Top Wood Preservers
05.1991 - 04.2017

Soldier

US Army
06.1979 - 07.1985

HS Graduate - Electrical Maintenance

Allegany High School
Troy Lamp