Summary
Overview
Work History
Education
Skills
Timeline
Generic

Troy Lamp

Hagerstown,MD

Summary

Proven leader and efficient problem-solver, adept in troubleshooting and staff training, enhanced team productivity by 20% at Rocky Top Wood Preservers. Skilled in equipment operation and fostering teamwork, consistently delivered high-quality results, ensuring safety and operational excellence. Demonstrates dependability and critical thinking, excelling in high-pressure environments.

Overview

45
45
years of professional experience

Work History

BACKTENDER

Maryland Paper
05.2017 - Current
  • Coordinated with quality control teams to implement corrective actions for any identified defects or nonconformances.
  • Strengthened teamwork among crew members through open communication channels and constructive feedback regarding performance expectations.
  • Followed safety precautions and startup and shutdown procedures.

Treating Supervisor

Rocky Top Wood Preservers
05.1991 - 04.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Delivery Driver

Pizza Hut
06.2009 - 12.2010
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.

Yard Worker

Cavetown
03.2005 - 07.2006

Worked the lumber yard loading and unloading customers vehicles.

Soldier

US Army
06.1979 - 07.1985
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
  • Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
  • Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
  • Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
  • Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Ensured mission success with diligent planning, coordination, and execution of various tasks.
  • Coached and mentored new recruits for motivated, high-performing teams.
  • Secured and protected military property, assets, and personnel.
  • Improved team cohesion by conducting regular training exercises and fostering a supportive environment.
  • Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.
  • Increased unit readiness by regularly assessing personnel performance and providing constructive feedback for improvement.
  • Relayed crucial information and coordinated operations using radio communications equipment.
  • Excelled in specialized training courses to enhance technical expertise in specific areas of military operations.
  • Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
  • Mitigated risks by conducting thorough safety assessments and implementing appropriate measures.
  • Operated and maintained armored vehicles.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Coordinated patrol operations to maintain safe urban and rural environments.
  • Responded calmly and professionally to chemical, biological and nuclear threats.
  • Optimized resource allocation for missions by continuously evaluating and adjusting supply needs.
  • Established effective communication channels to relay vital information between units during operations.
  • Drove mission success by effectively utilizing intelligence data gathered from various sources for informed decision-making during operations.
  • Cultivated positive relationships with local communities while deployed, fostering mutual respect and cooperation during missions.
  • Provided professional reconnaissance and security support during varied operations.

Education

HS Graduate - Electrical Maintenance

Allegany High School
Cumberland, MD
06.1979

Skills

Production monitoring

Timeline

BACKTENDER

Maryland Paper
05.2017 - Current

Delivery Driver

Pizza Hut
06.2009 - 12.2010

Yard Worker

Cavetown
03.2005 - 07.2006

Treating Supervisor

Rocky Top Wood Preservers
05.1991 - 04.2017

Soldier

US Army
06.1979 - 07.1985

HS Graduate - Electrical Maintenance

Allegany High School
Troy Lamp