Troy Lott
Smiley
Summary
Automotive technician with extensive experience in vehicle diagnostics, preventive maintenance, and parts management. Proven track record of enhancing customer satisfaction through high-quality service and safety compliance. Skilled in conducting thorough inspections and providing accurate repair estimates, leading to improved vehicle performance. Committed to teamwork and operational efficiency in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Automotive Technician
Walmart
Spring Branch
12.2022 - 07.2024
- Conducted routine vehicle inspections to identify maintenance needs.
- Performed oil changes and fluid replacements on various vehicle models.
- Collaborated with team members to ensure timely service delivery.
- Maintained a clean and organized workspace to promote safety standards.
- Assisted customers in understanding service recommendations and vehicle care.
- Managed inventory of automotive parts and supplies for efficient operations.
- Followed safety protocols while handling tools and hazardous materials.
- Maintained a clean working environment at all times.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Performed drive ability tests on vehicles after repairs were completed.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Inspected vehicle engines and other components to identify potential issues.
- Operated a variety of shop equipment safely and efficiently.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Attended technical training courses when available to increase knowledge base.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Monitored shop equipment to maintain safe working condition.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Kept detailed records of repairs, labor involved and parts used.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Maintained certifications and completed training on systems and components.
- Adhered strictly to company policies concerning quality control standards.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
- Conducted test drives before and after repair services.
- Reviewed work orders and discussed with supervisors.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Completed standard inspections to assess wear and damage to vehicles.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Estimated costs of vehicle repair.
Education
GED -
Judson Independent School
San Antonio, TX05-2010
Skills
- Vehicle diagnostics and repair
- Preventive maintenance
- Parts inventory management
- Engine performance testing
- Customer service
Affiliations
- Also worked in Walmart Gardening center operating Fork Lift, Working with customers and did cash register in both Automotive an d Gardening center.
Timeline
Automotive Technician
Walmart
12.2022 - 07.2024
GED -
Judson Independent School
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