Troy Lovell
Lehi,UT
Summary
Dynamic and accomplished catering and food service professional with prior work in social and corporate markets. Notable success in large-scale event planning, food preparation and menu development. Currently seeking a food service management role. Versatile Department Manager recognized for providing exceptional leadership and guidance to employees. Responsible and dependable professional with 40 years of comprehensive experience overseeing staff, conducting training and implementing strategies. Familiar with successful training methodologies and industry developments.
Overview
43
43
years of professional experience
Work History
Lead Chef
Harmons Grocery Store
Lehi, UT
08.2021 - 02.2024
- Managed kitchen operations, including scheduling of staff, ordering supplies, and ensuring food safety standards were met.
- Trained new employees on proper food handling techniques and general kitchen safety procedures.
- Ensured adherence to health code regulations by monitoring sanitation practices in the kitchen area.
- Assisted with budgeting and cost control activities related to kitchen operations such as labor costs and ingredient purchasing decisions.
- Collaborated with other departments within the organization to provide optimal service levels during peak times.
- Trained kitchen workers on culinary techniques.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Taught kitchen staff about proper nutrition, food allergies and dietary issues.
Delicatessen Manager
Harmons Grocery Store
Lehi, UT
11.2016 - 08.2022
- Managed daily operations of the deli, including ordering, receiving, and stocking of merchandise.
- Developed and implemented customer service standards to ensure quality customer experience.
- Coordinated with vendors to ensure timely delivery of products while adhering to budgetary constraints.
- Ensured compliance with health codes and safety regulations in all areas of the deli.
- Maintained a clean and sanitary work environment by conducting regular inspections and taking necessary corrective actions.
- Provided training and guidance to new employees on product knowledge, customer service techniques, cash handling procedures, food preparation methods.
- Monitored inventory levels for perishable goods to minimize spoilage losses.
- Analyzed sales data to identify trends in customer demand for various products or services offered at the deli.
Franchise Director/District Manager
Dickeys Barbecue Pit
Midvale, Utah
12.2012 - 06.2016
- Started as a General Manager for Finger Lickin' Brands, area developers for Dickeys Barbecue Pit
- Was a District Manager for 12 FLB owned stores and then a Franchise Director overseeing 28 owner/operator stores in three states.
General Manager
Sizzling Platter LLC dba Sizzler and Ruby River
Murray, Utah
05.1981 - 10.2012
- Was a General Manager at the Sizzler in Logan for 15 years, prior to which I was a Kitchen Manager at Sizzler and Ruby River for the Sizzling Platter group.
Education
High School Diploma -
05-1982
Skills
- Multi unit and single unit management experience
- Aloha as well as custom manager software knowledge
- Serve Safe Certified and current Serve Safe Proctor
- Vast experience in all aspects of P & L management
- Training store manager
- Oversaw 28 owner/operator units in three states
- Total of 18 years of General Manager experience
- Oversaw 12 company stores as a District Manager
- Have extensive experience with large catering of up to 3000 people
- Merchandising Strategies
- Staff Training
- Ordering Supplies
- Cost Controls
Accomplishments
- Have 35 years in the restaurant industry in both multi unit operation as well as at the unit manager level.
- Have worked in both fast casual as well as full service.
- Have 18 years of General Manager experience.
- Have been a training store manager.
- Have built volume of all stores that I have been General Manager.
- Have been involved in the opening of 9 new restaurants.
- Have increased profit in all restaurants in which I have been a GM.
- Have experience working with a full bar and a brewery
Timeline
Lead Chef - Harmons Grocery Store
08.2021 - 02.2024
Delicatessen Manager - Harmons Grocery Store
11.2016 - 08.2022
Franchise Director/District Manager - Dickeys Barbecue Pit
12.2012 - 06.2016
General Manager - Sizzling Platter LLC dba Sizzler and Ruby River
05.1981 - 10.2012
Orem High School - High School Diploma,