TROY MARTISH
Harrisburg,SD
Summary
Customer-oriented sales, service and production professional with 20 years of experience building relationships, cultivating partnerships and increasing sales in assigned territory . Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
22
22
years of professional experience
Work History
Production Supervisor
Metsl Sales Manufacturing
Sioux Falls, SD
07.2021 - Current
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Identified opportunities for process improvements through analysis of existing workflows.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Conferred with management and subordinates to resolve problems or complaints.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Trained new staff on production processes and procedures.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
LTL DELIVERY DRIVER
SAIA
SIOUX FALLS, SD
06.2019 - Current
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Delivered goods and services to customers on time and in excellent condition.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
TRUCK DRIVER
XL Enterprises
SIOUX FALLS, SD
01.2016 - 06.2019
- Delivery of Concrete Powder and flyash to Interstate projects and construction site across South Dakota, Iowa, Nebraska and North Dakota.
- Scheduled trucks from other companies and our own to keep constant flow of product deliveries on time to projects.
- Keep our drivers informed of current and future projects and jobs to keep consistency and maximize time and production.
DRIVER/TRAINER
Foodliner
Dubuque, IA
01.2013 - 01.2016
- Delivery of food-grade products to secured facilities across the United States.
- Completion of required orientation, training, and human resource documentation with new drivers.
- Provide instruction and guidance to new drivers on the company policies and procedures for loading and unloading of pneumatic trailers while remaining in compliance with FMCSA regulations.
TRUCK DRIVER
Concrete Materials
Sioux Falls, SD
12.2009 - 01.2013
- Delivery of concrete materials to several block plants, construction companies and residential customers.
SALES/SERVICE
United Building Center
Mitchell, SD
01.2007 - 01.2010
- Responsible for upkeep and maintenance of a variety of equipment to be rented out such as commercial vehicles, lawn and garden equipment, construction equipment, etc.
- Complete oil changes and day to day maintenance as well as troubleshooting and fixing problems to ensure that equipment is functioning properly before it goes out to customers.
- Coordinate rentals in an organized manner to ensure maximum efficiency of Grand ....Rental Station Franchise.
- Project Management.
- Arrange department to ensure that it is customer-friendly.
- Answer customer questions regarding equipment operation and safety.
- Complete billing charge tickets.
PROJECT MANAGER
EF Johnson
Irving, TX
12.2003 - 01.2006
- Supervised team completing ACC work on various Air Force Bases
- Communicated and Trained new employees regarding their job duties and responsibilities
- Provided professional on-site management of problem resolutions, accurate repair, preventative maintenance, installation support, and product training.
- Maintain and constantly improve well-rounded system expertise and knowledge not limited to: applications, system construction, installations, operation, troubleshooting and maintenance on company products and peripheral equipment.
- Attained $775K in sales.
- Responsible for the testing of software and new products and providing feedback.
- Government Agencies – The CIA.
- Sheriff/ Police Departments.
- State Agencies.
POLICE OFFICER
City of Wagner
Wagner, SD
01.2002 - 12.2004
- Investigated criminal and traffic offenses.
- Responded to calls related to DWI, felonies, misdemeanors, domestic abuse, and animal rescue.
- Conducted field sobriety tests and used portable breathalyzers to perform tests.
- Apprehended suspects, prepared case reports, and testified in courtroom hearings.
- Responded to civil unrest, search and rescue operations.
Education
Associate of Science -
Mitchell Technical Institute
4 1990
Skills
- Problem solver
- Project Management
- Proposal Building
- Troubleshooting
- Time management skills
- Relationship selling
- Product and service knowledge
- B2B and B2C sales
- Territory growth
- Customer needs assessment
- Route management
- Tanker and Hazmat Endorsements
- Customer-oriented
- Planning ability
- Dependable and reliable
- Courteous and polite demeanor
Timeline
Production Supervisor
Metsl Sales Manufacturing
07.2021 - Current
LTL DELIVERY DRIVER
SAIA
06.2019 - Current
TRUCK DRIVER
XL Enterprises
01.2016 - 06.2019
DRIVER/TRAINER
Foodliner
01.2013 - 01.2016
TRUCK DRIVER
Concrete Materials
12.2009 - 01.2013
SALES/SERVICE
United Building Center
01.2007 - 01.2010
PROJECT MANAGER
EF Johnson
12.2003 - 01.2006
POLICE OFFICER
City of Wagner
01.2002 - 12.2004
Associate of Science -
Mitchell Technical Institute
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